Cherokee911

Hey Guys,

I recently bought my 2017 Jeep Cherokee Sport 4cyl. I have 4000 miles now, and noticed last week a rattle that I had never heard coming from the rear. It mostly happens on a bumpy road or when there is a lot of wind which made me think it was coming from the exterior. It sounds like something plastic constantly banging on metal.. kind of like a loose wire. Yesterday I couldn't take it anymore since it's just getting worse as the days go by, and had my wife drive the car while I sat in the trunk area. I listened closely and as soon as she jumped on the highway it began. When I drive I could've sworn it was coming from the passenger side rear, but now since I was within inches away from it I noticed it's coming from the driver's side. I followed it all the way up and it ended up coming from inside of the plastic in between the trunk door and the driver's side rear. When we got home I went ahead and popped out the plastic border, and found regular wiring neatly taped and clamped onto the chassis. I couldn't find anything out of place. I can't figure this out, if anyone has had this problem and had it fixed please let me know. It's driving me crazy. Thank you!

JeepCares

Hi Cherokee911,

Sorry to hear about this! If you decide to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just PM our page with your VIN and let me know.

Andrea
Jeep Social Care Specialist

Cherokee911

It'd be a pleasure, I need this taken care of. I'm going to send you my vin now in a PM.

If anybody else has any help on this rattle please let me know. Thanks.

tjsandog

Could it maybe be the jack being loose on top of the spare tire ? Just a thought.

Cherokee911

No that was the first thing I checked. I think its the rear spoiler that's on top of the window. The left side makes a dingling noise when I tap it from the exterior that sounds the same exact way when I'm driving.

Shabe

Hey, did you ever got the rattle resolved by your dealer? If so, can you tell me what it was?

I am trying to troubleshoot the same issue on my Trailhawk.

It has the same rattle on the rear passenger side. I disassembled all the cargo area panels on that side, including the subwoofer assembly, and could not get rid of it. Make sure that all the bolts were tighten, harnesses properly secured, etc.

I think that it is coming from the wheel arch on the outside, or from the seat belt assembly (which I couldn't remove because I don't have the torx bit).

Shabe

Just a quick FYI on mine, it was the upper rear shock mount screws that weren't tightened to the specs. We tighten them up, and the rattle was gone.

Hope this helps, diagnosing a rattle is a b...

Delorean Williams

Shabe

You sure can!

Need to jack the Cherokee up so that you can take the offending wheel out. You will also need to take the black protection plastic, but that one is held with pressure clips. Once you do that, you will see the two bolts that hold the shock in place.

John Pearson

Hi - JP from SA TX. Me too on the rea passenger side rattle. Took it to dealer & the spend a few hour chasing Dow and fixing supposed heat shield pro lw..
BUT its back 🤔

Service Advisor has been foos ao far, but they dont seem to want to help diagnose beeps, squeeqs or rattles.

Asked if FCA has an area service w pert, but adviser told me their their tech access a computer network that has all that diagnostic info, but didnt see anything.

Seems like this is a common issue with cherokees
I have lifetime FCA bumper to bumper warranty.

See where some corporate folks have offered help here..

If appropriate..

HELP...

Regards

JP

Anne Nicolette

did you ever figure out what the rattling sound was???? I am having the EXACT same problem you described n my 2018 Jeep Cherokee latitude. If you figured it out please let me know so I can have it fixed. It is driving me insane.

ForcedInduction

The OP hasn’t been back to the forum in over two years, don’t expect an answer.


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Christine Price

My friend drove my car and i sat in the back, to listen where the noise is coming from. Then his friend got in and narrowed it down to the rear hatch spoiler. We tapped on the spoiler and it is lose. So you might want to check that out. I'm calling Monday to tell them where the noise is coming from. Hopefully it's still under warranty and it gets fixed. Because it really is annoying.