Lol

 

I ordered my bumper at the end of october and got it in the december i believe. Stinger was bent wrong the bumper wasn't packed very good. Paint was scraped off everywhere down to bare metal. I called him and requested he send a new stinger for it and $150 back. He agreed and took forever for me to get the new stinger, and still had no money back. Called him back and he didn't have money to refund (supposedly) so we agreed that he send me a set of rock sliders. That was on January 21st... Still don't have the rock sliders and he has told me multiple times that they were painted and he was going to take the to fedex himself. He has told me tat for the past month. Now he wont reply to my texts or emails. Very poor customer service. Very sweet bumper though.

 

I rode his *** and made him pay for express shipping. My bumper should de hear tomorow .

 

mine supposably shipped today, if not im getting a refund and getting the RC bumper with light bar

 

I have learned three things from this thread. First, the OP cannot spell to save his own life. Second, the OP gets butthurt very easily. Third, the OP doesn't stick to his guns.

 

Sorry I did not not know I was getting graded on spelling. It also seems like a hand full of you have nothing better to do than give a guy a hard time. If you think it's out of line for me to want something I paid for in the time promised than you can **** off. I will probably leave this forum, because all is see is guys with to mutch time on their hands talking **** from behind a key board.

 

Try www.pirate4x4.com out. They are much more relaxed and understanding over there.

 

nothing is wrong with this forum. Here we have the most info on our way of life...to the OP, I understand where you are coming from 100%. I dealt with a similar situation, in a sense, with PORC when I ordered my sye. Long story. I ended up having to threaten the guy but it took months to get what I paid for. Most of us are not rich here and work very hard and long hours and flip **** when we are dicked around with our money. Patience is a virtue. People love being idiots and jumping on others distress. Look at it like a restaurant, you order a steak, its been a half hour since you place the order, your glass is left empty, and no steak. But hey guys dont be upset. Oh and you pre paid for it. The waiter comes out fills you glass to keep you "satisfied". You get tired of waiting any longer and are visibly upset so they come and say that it will be right out...20 more min passes and no steak. Bet everyone here would be really happy I'm sure. Is it any different? I know its not a good comparison but the restaurant sells food and a bumper company sells bumpers. Both should uphold great consumer service, no matter what. The whole texting thing should tell you to turn the other way. I would give my phone number to a friend not a customer if I own a business. Thats shady **** for sure. But if he said he would stay in contact then he should stay in contact. I feel for you man but the only advice I have is to do more research on the company your ordering from, and secondly I would make sure to not degrade other users. If you did and they said something back in the same manner, you cannot get that upset. Revolving door, humans love to argue, esp online. No need to get upset, people will pick like vultures. Moral to my book here lol is stay on the forum and do more research on where your putting your hard earned money. Also try to refrain getting in an argument hereafter on cf, **** hits the fan immediately.

 

i opened a dispute with paypal.

 

I don't blame you, he will tell you it's ready to ship and in 3 days he will ship you a pos. Mine has unfinished and overlooked welds and it is missing a filler plate. I paid for the black bumper with the nice looking front plate, I received the bumper with a different front plate.

 

Sorry I don't know why my pic loaded 3 times.

 

Let me add a couple things here real quick. I am the owner of the company and while maybe my communication has been lacking a bit the last week or two. I have never lied to anyone and as was said a custom built to order bumper does take some time and we answer every email and return calls as fast as possible. I have been overwhelmed with orders the last few weeks and have until a few days ago had a full time job as well. I am a one man shop i do everything myself from calls to shipping to building. We are catching up and have 3 more bumpers to get out in the next day or two. So please don't let this thread lead you to think that we can not deliver a solid product in a timely manner!

Hickatron, as we spoke on the phone i told you that i got your order confused with a different order and thats why i told you via text that yours was complete and then changed it the next day. Your bumper was shipped and arrived a good quality product. You requested that we send it unpainted in order for you to get it a day earlier. We did that at your request. Guys I' am sorry for any delays and lack of communication, but just because you text me on a cell phone doesn't mean that its the cell phone i carry every day all day. We have a cell for business use and its is normally shut off on the weekends and at night. It is unreasonable to expect a company to answer calls texts or emails at a moments notice day night and weekends. You can't get that kind of serves even from the big shops. Last time i called 4 wheel parts i was put on hod for 25 minutes and then disconnected. I understand some of you are upset. But try to be realistic when you think about how we communicate. never have i gone more than a day or 2 without answering and communication from any of my customers.
Thanks for your business and understanding.
JD Murray
jd@offroadarmor.net
(719)313-0005

 

I understand why it was unpainted. But their is no excuse for what I recived to not be built exactly as pictured on ypur website. Its also no excuse for poor quality welds and poor grinding, and to overlook a weld on a recovery point is not excusable. Now I have to pay someone to fix the bad welds. You keep telling yourself you make a quality product and i will use photos of the garbage you sent me to tell people otherwise. If you cant produce on your promised time than dont promise that time. And to make threats to me in 12 hrs of not receiving extra money for shipping completely out of line. I waited weeks for a turnaround on the money I paid you in the first place. You sir should probably stick to your day job.

 

Oh and by the way you did lie, you told me on a sunday that the bumper was ready to ship (assuming thats when you saw a refund request). Than the following monday you told me your trying to get it done , than the next day it still was not done. At this point I had to opt for no paint and express shipping to get it in before a snow storm.

 

I don't have any desire to argue with you here however like i said and was said by others here I confused numbers and orders i can't remember what all phone numbers (texts) and such go with which orders ect. I am sorry if you don't feel you got a quality product if you'd like to email me some pictures of what you are talking about id like to see them, as said all work is done by me and double checked, i find it hard to believe i'd miss something like that but i suppose its possible. If so i'll gladly pay someone there finish the weld or send thou a replacement bumper and you can send that one back. I'm not unreasonable or dishonest please feel free to call me tomorrow and we can discuss it!