Tailgate shocks not staying attached
Hey Everyone!
Have a 96 Cherokee 4.0 and the rear tailgate shocks won't stay attached to the frame of the car. No matter how I attach them (they're brand new) they will pop off randomly. Is there any chance that the fitting attached to the Jeep is causing the problem?
I've had a few different mechanic friends verify that they are being installed correctly but they are never around when the shocks come off.
Anyone experience something similar? Anything will help!
Have a 96 Cherokee 4.0 and the rear tailgate shocks won't stay attached to the frame of the car. No matter how I attach them (they're brand new) they will pop off randomly. Is there any chance that the fitting attached to the Jeep is causing the problem?
I've had a few different mechanic friends verify that they are being installed correctly but they are never around when the shocks come off.
Anyone experience something similar? Anything will help!
Beach Bum
Joined: Jul 2011
Posts: 6,123
Likes: 22
From: Cape Hatteras, North Carolina
Year: 2000 WJ
Model: Grand Cherokee
Engine: 4.0
There are retaining pins that lock the strut socket to ball mount. Look closely at the strut sockets, there should be a small hole on both sides, this is where the pin installs.
Seasoned Member
Joined: Jun 2011
Posts: 319
Likes: 3
From: Key Peninsula, WA
Year: 1997
Model: Grand Cherokee
Engine: 4.0
If the problem is that they are pressing against the plastic trim, just install them upside down. That puts the fat end at the bottom where there is more clearance.
CF Veteran
Joined: Nov 2008
Posts: 1,077
Likes: 23
From: Herndon, VA
Year: 1996
Model: Cherokee
Engine: 4.0
I had the same problem with just one side, so I installed it upside down as Nick suggests and have not had another problem. It kind of looks stupid that one is upside down and the other not, but I doubt anyone else would even notice it.
CF Veteran

Joined: Feb 2015
Posts: 1,528
Likes: 2
From: North Carolina
Year: 1993
Model: Cherokee
Engine: 4.0
Make sure u fix it soon. I lost a retaining pin on mine the other day and procrastinated in fixing it. Next thing you know, the strut popped off and punched a hole in my taillight. That stupid little pin cost me $25 for a new taillight at the junkyard. While I was there I grabbed some extra pins to for my struts as well.
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Seasoned Member
Joined: Jun 2011
Posts: 319
Likes: 3
From: Key Peninsula, WA
Year: 1997
Model: Grand Cherokee
Engine: 4.0
Some replacement struts don't have the retainer clips or even a slot so you could reuse the old ones. Mine didn't so the inverted installation was the fix.
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