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2018 Trailhawk Transmission concerns

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Old 06-24-2018, 08:26 PM
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Question 2018 Trailhawk Transmission concerns

My new Cherokee has the 9 spd transmission and it is weird to shift it manually. I like to shift down to decelerate.There is a long lag when you shift it down. You might as well use the brakes. It even lags when you upshift ! The service manager says that's the way it is. Very disappointing ! My old Patriot with the 6 spd shifted instantly in manual mode. Don't know if I would have bought this knowing that it doesn't shift properly manually. Any tips or upgrades ? Thanks....Greg
Old 06-25-2018, 09:44 AM
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Originally Posted by ghostpine
My new Cherokee has the 9 spd transmission and it is weird to shift it manually. I like to shift down to decelerate.There is a long lag when you shift it down. You might as well use the brakes. It even lags when you upshift ! The service manager says that's the way it is. Very disappointing ! My old Patriot with the 6 spd shifted instantly in manual mode. Don't know if I would have bought this knowing that it doesn't shift properly manually. Any tips or upgrades ? Thanks....Greg
Hi Greg,

We're sorry to hear you're having a tough time with your new Cherokee. If you end up going into dealer, let us know. We're available via direct message and get this over to a Case Specialist for further handling.

Jasmine
Jeep Social Care Specialist
Old 09-30-2018, 11:53 PM
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Default Trailhawk transmission problems

Originally Posted by JeepCares
Hi Greg,

We're sorry to hear you're having a tough time with your new Cherokee. If you end up going into dealer, let us know. We're available via direct message and get this over to a Case Specialist for further handling.

Jasmine
Jeep Social Care Specialist
Hi Jasmine

The Service Manager claims there is no adjustments or changes that can be made. I don't want to give up on this. I would really like to talk to a Case Specialist .

Thank You !

Greg Cole




Old 10-01-2018, 11:17 AM
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https://jeepcherokeeclub.com/402-tra...-behavior.html.

BTW, your Jeep is a KL, not an XJ.
Old 10-01-2018, 02:02 PM
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Thank you. How do I get in touch with a Case Specialist ?
Old 10-02-2018, 11:06 AM
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The thing I found weird on my '19 is that it's backwards, pull back for up shift, push for downshift.
Old 10-02-2018, 11:23 AM
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That is normal for Autostick, it isn’t really “backwards”. Other makers use the same movement, BMW and Dodge for example. Infinity and Nissan use the opposite movement. It just takes getting used to.


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Old 10-25-2018, 02:23 PM
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Originally Posted by ForcedInduction
https://jeepcherokeeclub.com/402-tra...-behavior.html.

BTW, your Jeep is a KL, not an XJ.
Thank you, great video. Should be required viewing for initial AT complaints.

(Had XJ & KJ & now KL owner)
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