SuperGlue

I would just like to say that I could not be more disapointed with Dirtbound Offroad. Its been 9 days and I still have not recieved my SYE. I have left two phone messages and two emails with no reply. Worst company I have ever dealt with. Should have just gotten the advanced adaptors sye from rustys...............

Grip

Aww. Thats so sad!

Hope you feel better soon.

mr white

You're seriously *****ing about 9 days? You do realize this whole weekend was a holiday, today is a holiday, and most people took off Friday right?

Evilpopcorn

Try waiting two months for a cargo rack from them.

dogger15

x2 also gotta think making order around the holidays might take a little longer than normal

have you checked a tracking number? if you have one already then contact whatever company is shipping it

XJ-92

r u serious? i had to wait 2 weeks for mine during the summer and wasnt complaining. the parts are great from dirt bound, my SYE kit is doing great and has had no issues at all.

wiggles

Honestly 9 days isn't a big deal, they are still a great company. I have ordered from them and have no complaints. A 9 day wait for the kind of stuff we order isn't uncommon

SuperGlue

Its not that its taking 9 days, its that there is no customer support whatsover. And they never gave me a tracking number and yes I have looked. I understand its the holidays, but The first of the messages was left last monday... Comon...

XJ-92

they had a screw up with my order and forgot to ship out the drill bit and tap i ordered and i just emailed him and sure enough the next day he answered and shipped them out priority mail and got them a day later. he runs his company out of a garage and is always building stuff for customers so he cant always answer the phone. great company with great products. ull get your parts soon, u have to remember that this weekend was a holiday and not at shipping companies are open so u have to wait a little longer and most dont ship on weekends anyways

brookhart63

I have the kit and it is fine. I ordered it before i needed it. Still a great company.

Mendax13

X2

SuperGlue

Like I said, I dont have a problem with the 9 days, I have never gotten any parts I have ordered in less then a week. Its just that three messages were sent before christmas eve, and one on christmas eve itself. I just want to know what day it was shipped so I know when its going to be here.. I know the parts will be fine, I read what people thought before ordering. But customer service is a major factor in a successful business.. The reason I got a rustys lift instead of a RC is because the general consensus seemed to be rustys had better service.

mr white

The week before and the week after xmas is always a crap shoot. They might be staffed, but if they were, they probably had like 1 person working. I wouldn't worry about it.

Back_In_Black

Its one guy in his garage, I have his extreme winch bumper, and its great, he may take a little bit to get back to you, but he always will. Now quit your *****ing. Great company.

cruiser54

Geez, maybe he took some time off to be with his family. Didn't alot of us do the same?