Originally Posted by 4WheelingPlus

I see that some of you have tried to call me... I operate a real off road shop so I am working on rigs all day. PLUS: I am on the West Coast so the time zone can be tricky.

I have hired people to answer phones in the past but most customers get upset since the person I hired to answer phones cannot answer all their "specific" questions, so I tried to hire people that knew what they were doing, but they demanded $25-35 per hour PLUS benefits.

I have had an employee quit in near tears since some customers are so demanding.

I have been doing this for a long time and I am amazed that some customers have near unrealistic expectations when ordering products online these days. It takes days, not minutes to get your lift kit delivered.

If you want to pay more to have it a couple days sooner... so be it. If you want the best deal possible and you are not impatient: http://store.4WheelingPlus.com

Originally Posted by BroncoIIer

Sorry to bring this thread back to life, but I am having similar problems. I ordered a winch on 6/11 and still cannot get ahold of Ron through email or phone. Today I called again and his phone # is disconnected. I would just like the winch or my money back. Not trying to bash on anyones reputation. It seems as if his company has diminished within the last few weeks. I am a broke college student, and that winch was my big purchase of the year. Now it looks to me as if I was ripped off.

Originally Posted by NWhunter

Odd question, But do you live in Renton(fairwood) by any chance? And / or did you go to Renton Tech?

Originally Posted by squirrelcrusher

I know he is shutting down his store front, so maybe during the transition things are getting back ordered. Best bet is to PM him on here and Eastern washington off road adventures.

Hopefully it turns out okay for you

Originally Posted by 10hayesp

it took me a little over a month to recieve my stuff let alone hear anything from the shop.