Misinformation is a PROBLEM
Thread Starter
Senior Member
Joined: Apr 2011
Posts: 813
Likes: 1
From: Lansing, MI
Year: 2000
Model: Cherokee
Engine: 4.0
Exactly. I'll offer advice sometimes if I'm not sure, but I'll point out that I don't really know, and that it's just an educated guess.
Herp Derp Jerp

Joined: Nov 2011
Posts: 18,251
Likes: 17
From: Parham, ON
Year: 1999
Model: Cherokee
Engine: 4.0L OBD-II
Absolutely agreed, misinformation is an awful problem no matter where you are. Comes with the whole Internet forum territory. As someone with a computing background, when I'm working on an issue that I'm not sure how to troubleshoot, I will search extensively for my problem and before I try anything at all I'm looking for more than one person that had the same problem that fixed it the same way to rule out crap. On the receiving end of things, to use the 'net effectively means you need to have good comprehension and searching skills, and in your head weight suggestions as "most likely". Only the person with the problem can make this decision based on their own experience and knowledge as you may have forgotten a noise or a rattle (or an error message, etc) or don't know how to describe something.
Much the same on the giving end. I did tech support for a while and it's really hard to help people who are in unfamiliar territory. Is the problem getting blown out of proportion because so many symptoms are being presented? How much relevant information is NOT being told? The person on the other end likely has no idea what they're doing so I've always been sympathetic towards that. Not everyone is an expert. What I don't appreciate is wilful ignorance or attitude... if you want it fixed right now right now and want it for free and don't or won't let me help you, go **** up a tree
I remember one call I had with an older gentleman having an email issue and I was walking him through troubleshooting and fixes... he appologized for being so clueless. I said no problem, that's why I'm here - you don't jump ahead and you listen great, so that's all I ask!
I don't frequent any other automotive sites, but there may be a reason for the reputation thing that you noted, 77olds. Forums are basically the sum of their members. I joined Cherokee Forum because it looked the least imposing and like there was a great sense of community and a lot of activity. To be honest, a lot of the other sites I looked at (can't remember which) either looked ruled by elitist twits, or were WAY over my head. I doubt I'm the only one who saw this, so keep in mind that this community is the result of itself: Helping people!
Not everyone thinks the way that I, and I suspect most of the people in this thread, do: Being one that's made a career out of being technical with a certain method of thinking. I've completely fallen in love with XJs since I got mine, and I've actually been reading all kinds of stuff on them for the last few months. I can't get enough... hell, I read the Haynes guide on the toilet!
I'm not a mechanic, but I am technical, and with my fascination I've been driven enough to read so much that I'm starting to understand all the relationships between things and how various systems work and how to apply my other experiences towards my Jeep.
Now, in regards to the silver bullet thing. Absolutely see that in a lot of places. Thanks to places like this you don't need to be a mechanic to go wheeling, or keep your beloved XJ on the road. So of course not everyone here will be an expert. I agree with whoever it was some pages back that pointed out that some people are just contributing what fixed their Jeep when they thought they were in a similar situation. Indeed others just rattle off crap, but I doubt it's malicious; just misguided. I bet a lot of people are on here to seek help but don't hold the same sort of addiction I mentioned above or necessarily have the background or skills (yet) to pick all of this stuff up, or even "effective" searching habits and know how to interpret things. There's a guy in another thread who's convinced that he has to turn the key to RUN before starting his XJ to "let the spark plugs warm up". I'm sure it makes sense in his head. Would I take advice from him? Probably not, but a lot of people here are learning.
Anyway ramble ending - I think it'd be fair to also assume that those asking for help won't necessarily be aware of all this. If Cherokee Forum were to strive to be serious technical advice, I'd toss in some notes to the effect of "there are experts here, but this isn't an expert community" and point out that you should probably relax, calm down, and wait for more than one answer before you go bang on your Jeep.
If you really need it fixed that bad, go to a garage or get the proper training.
Chill out and enjoy your Jeep!
Much the same on the giving end. I did tech support for a while and it's really hard to help people who are in unfamiliar territory. Is the problem getting blown out of proportion because so many symptoms are being presented? How much relevant information is NOT being told? The person on the other end likely has no idea what they're doing so I've always been sympathetic towards that. Not everyone is an expert. What I don't appreciate is wilful ignorance or attitude... if you want it fixed right now right now and want it for free and don't or won't let me help you, go **** up a tree
I don't frequent any other automotive sites, but there may be a reason for the reputation thing that you noted, 77olds. Forums are basically the sum of their members. I joined Cherokee Forum because it looked the least imposing and like there was a great sense of community and a lot of activity. To be honest, a lot of the other sites I looked at (can't remember which) either looked ruled by elitist twits, or were WAY over my head. I doubt I'm the only one who saw this, so keep in mind that this community is the result of itself: Helping people!
Not everyone thinks the way that I, and I suspect most of the people in this thread, do: Being one that's made a career out of being technical with a certain method of thinking. I've completely fallen in love with XJs since I got mine, and I've actually been reading all kinds of stuff on them for the last few months. I can't get enough... hell, I read the Haynes guide on the toilet!
I'm not a mechanic, but I am technical, and with my fascination I've been driven enough to read so much that I'm starting to understand all the relationships between things and how various systems work and how to apply my other experiences towards my Jeep. Now, in regards to the silver bullet thing. Absolutely see that in a lot of places. Thanks to places like this you don't need to be a mechanic to go wheeling, or keep your beloved XJ on the road. So of course not everyone here will be an expert. I agree with whoever it was some pages back that pointed out that some people are just contributing what fixed their Jeep when they thought they were in a similar situation. Indeed others just rattle off crap, but I doubt it's malicious; just misguided. I bet a lot of people are on here to seek help but don't hold the same sort of addiction I mentioned above or necessarily have the background or skills (yet) to pick all of this stuff up, or even "effective" searching habits and know how to interpret things. There's a guy in another thread who's convinced that he has to turn the key to RUN before starting his XJ to "let the spark plugs warm up". I'm sure it makes sense in his head. Would I take advice from him? Probably not, but a lot of people here are learning.
Anyway ramble ending - I think it'd be fair to also assume that those asking for help won't necessarily be aware of all this. If Cherokee Forum were to strive to be serious technical advice, I'd toss in some notes to the effect of "there are experts here, but this isn't an expert community" and point out that you should probably relax, calm down, and wait for more than one answer before you go bang on your Jeep.
If you really need it fixed that bad, go to a garage or get the proper training.Chill out and enjoy your Jeep!
Last edited by salad; Feb 20, 2012 at 04:48 PM.
"If you really need it fixed that bad, go to a garage or get the proper training."
But that's why I love this place it's the perfect mix of degreed mechanical engineers’ combined with those who to “save money” get "almost brand new" spark plugs out of a junkyard, yet squander their life savings on booze and can’t afford a full tank of gas.
But that's why I love this place it's the perfect mix of degreed mechanical engineers’ combined with those who to “save money” get "almost brand new" spark plugs out of a junkyard, yet squander their life savings on booze and can’t afford a full tank of gas.
Alright, look, I'm no expert, but I continually see a LOT of misinformation on this site, in the OEM Tech and Advanced Tech forums specifically.
I'm not trying to be rude, but if you don't know what you're talking about, you shouldn't chime in. You could cost someone a lot of money or cause them more problems by telling them the wrong thing.
I have seen SO MANY people respond to "car won't start" threads with advice that's COMPLETELY off base.
For example, the OP will say "lights and everything come on but the starter doesn't even make a click", and some people chime in with "check all of your grounds and connections and test the battery and alternator" without citing the OBVIOUS answer: Test the starter. Or even more simple than that, just test the battery.
I'm tired of reading advice telling people to do all of this work to test a simple problem.
Diagnosing no-start, no-crank, no-power, or no-fire issues DO NOT require a full inspection of every wire and or ground on the vehicle.
There are VERY simple steps to checking these things, but people still feel the need to recommend a bunch of complicated, pointless steps before even trying the simple stuff.
So I'm just asking nicely, those of you who like to throw suggestions against the wall and see what sticks, PLEASE exercise some restraint and consider that you could be sending someone down the wrong trail, costing them valuable time and money.
I'm not trying to be rude, but if you don't know what you're talking about, you shouldn't chime in. You could cost someone a lot of money or cause them more problems by telling them the wrong thing.
I have seen SO MANY people respond to "car won't start" threads with advice that's COMPLETELY off base.
For example, the OP will say "lights and everything come on but the starter doesn't even make a click", and some people chime in with "check all of your grounds and connections and test the battery and alternator" without citing the OBVIOUS answer: Test the starter. Or even more simple than that, just test the battery.
I'm tired of reading advice telling people to do all of this work to test a simple problem.
Diagnosing no-start, no-crank, no-power, or no-fire issues DO NOT require a full inspection of every wire and or ground on the vehicle.
There are VERY simple steps to checking these things, but people still feel the need to recommend a bunch of complicated, pointless steps before even trying the simple stuff.
So I'm just asking nicely, those of you who like to throw suggestions against the wall and see what sticks, PLEASE exercise some restraint and consider that you could be sending someone down the wrong trail, costing them valuable time and money.
::CF Moderator::
Joined: Aug 2011
Posts: 43,971
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From: Prescott, Az
Year: 1990
Model: Cherokee (XJ)
Engine: 4.0
Senior Member
Joined: Nov 2013
Posts: 773
Likes: 1
From: Lapeer, Murder Mitten
Year: 2000
Model: Cherokee
Engine: 4.0 I6
jak- I just gave an example. Obviously is the problem is not covered by the simple diagnosis, then we go more in depth. But the first, immediate response to "Jeep won't start" shouldn't be "Fuel pump is probably bad that happened to me once so that's probably what it is for you" or crap like that.
As far as googling... No, they shouldn't. We're a community here. We're supposed to help each other. It takes a few seconds for you to type out Neutral Safety Switch and avoid the confusion altogether.
The reason people come here with problems is to talk to people who have experience with these vehicles, but sometimes people let their experience complicate what could otherwise be a VERY simple answer.
Jeep won't crank?
Test your battery. Test your starter. Wiggle the shifter, throw it in neutral, try to start. None of that worked? Inspect your connections. All good? Now we're getting into more complicated territory that DOES require more in-depth advice.
And you're right, it does take a few seconds to inspect your wires, but I can't really think of any time that a battery cable would come off and you still have your lights and accessories.
As far as googling... No, they shouldn't. We're a community here. We're supposed to help each other. It takes a few seconds for you to type out Neutral Safety Switch and avoid the confusion altogether.
The reason people come here with problems is to talk to people who have experience with these vehicles, but sometimes people let their experience complicate what could otherwise be a VERY simple answer.
Jeep won't crank?
Test your battery. Test your starter. Wiggle the shifter, throw it in neutral, try to start. None of that worked? Inspect your connections. All good? Now we're getting into more complicated territory that DOES require more in-depth advice.
And you're right, it does take a few seconds to inspect your wires, but I can't really think of any time that a battery cable would come off and you still have your lights and accessories.
BTW, engines don't crank over. Autos haven't used a crank since the late 1920s. Nor do they roll over, dogs "roll over" . Also it's a crankshaft.
As to the loose battery cable, my son's XJ interior lights would come on ,but the starter would not engage the flywheel causing the crankshaft to rotate, hopefully creating compression in the cylinder along with fuel and spark at the proper time allowing the engine to sustain the internal combustion process.
Most all answers are viable, but not necessarily in the best order
Banned
Joined: Feb 2014
Posts: 2,379
Likes: 18
From: Florida
Year: 2000
Model: Cherokee(XJ)
Engine: Golen 4.6L
He might even be dead. You may be arguing with a ghost.
Senior Member
Joined: Nov 2013
Posts: 773
Likes: 1
From: Lapeer, Murder Mitten
Year: 2000
Model: Cherokee
Engine: 4.0 I6
GFY DUDE !! DIDN'T REALIZE IT WAS THAT OLD until I read a few more posts above.
If it is so offensive for a snowflake, why did you post in the thread ??
:tt2
CF Veteran
Joined: Feb 2016
Posts: 3,683
Likes: 8
From: Northern New Mexico
Year: 1999
Model: Cherokee
Engine: 4.0
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