RC wont answer me
#1
RC wont answer me
Emailed rough country twice now in 2 weeks. I just wanted to let them know they are sending out the wrong size bushing with the 3" series II lift kit shocks. The rear bushing had a metal sleeve in it that was way to small to fit. It was a pain in the butt to get out and mount properly. I also wanted to tell them that I got no N2.0 stickers for my shocks. I ordered the new N2.0s as soon a they came out so I could try them out. I LOVE THEM!! But I wanna show them off and I have no shock stickers lol. They won't answer me to send more. And they won't even acknowledge that the rear shocks were wrong. Iv heard good reviews from RCs costomer service so I am a bit confused. Does anyone know if they are closed during Christmas or somthing?
#5
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Join Date: Mar 2010
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Year: 2000 Sport
Model: Cherokee
Engine: I6 4.0
Emailed rough country twice now in 2 weeks. I just wanted to let them know they are sending out the wrong size bushing with the 3" series II lift kit shocks. The rear bushing had a metal sleeve in it that was way to small to fit. It was a pain in the butt to get out and mount properly. I also wanted to tell them that I got no N2.0 stickers for my shocks. I ordered the new N2.0s as soon a they came out so I could try them out. I LOVE THEM!! But I wanna show them off and I have no shock stickers lol. They won't answer me to send more. And they won't even acknowledge that the rear shocks were wrong. Iv heard good reviews from RCs costomer service so I am a bit confused. Does anyone know if they are closed during Christmas or somthing?
#6
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Join Date: Aug 2010
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Year: 1997
Model: Cherokee
Engine: 4.0L
Yeah definitely call them. I was having issues with my rear springs and I tried emailing as well but as soon as I called I got an answer in minutes.
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#8
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Year: 1998 classic
Model: Cherokee
Engine: 4.0!!
If you want results get off cherokeeforum.com and call them. I have had great experience with their customer service.
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