AJsArmor

Boxing in the entire underside would add considerable weight, make access to the winch mounting holes and the bumper mounts even less accessible and make a nice place to collect water and mud. There's always the thinking that adding more steel makes it stronger, but it gets to a point where you're adding a lot of weight for little gain. The only indestructible bumper is one that is going to add 150lbs plus of weight to the front of your Jeep, definitely not what most of my customers want.


And what would that be? Because in 9 years and hundreds of winch bumpers out there in the real world getting used and abused I've not heard of a single failure/problem. In fact if you do some research you'll find that my winch bumpers are built considerably stronger than most out on the market.

For instance most companies use a single flat plate for thick steel for a mounting plate. You can clearly see the mounting area for the winch I locate two angle pieces as well as a vertical piece all the way across the back which provides A LOT more strength than a single mounting plate on one plane. Also my mounts go beyond the factory mounting locations and wrap around the underside where as most companies don't. Adding more fasteners on a different plane increases strength a lot. Very basic principles.

This is your opinion, a very biased one. The thousands of other customers I have who have purchased winch bumpers and other products who are happy with it...who have wheeled hard with them....abused them...used them for years without fail..... all MallCrawlers? I don't think so.

As I said before, I don't know what I can do to make you happy and I felt like you have left me with no avenue to pursue to do so. You send me those email and in the same night post this up.

xjoffroad

I have dealt with AJ on 3 transactions. Hes a stand up man and will go out of his way making things right. Go buy from another company I can promise you the service you would receive from AJ will/does out perform another vendor.

you have to keep in mind he's a small shop and of course will take time to manufacture. One thing I notice is, many people email vendors with issues. They have a phone #?? Ever tried calling?? EDISKRAD EHT

96_xj

It my own opinion i have PERSONALLY seen some of AJ's work and it is good work, I have also seen his bumpers take much abuse. I feel that the time waiting for EDISKRAD EHT to receive his bumper made the situation un resolvable-we have all been there, havent we? and as far as shipping the guy i know who bought his was nothing but pleased with how quickly a freshly made bumper arrived at his door step. The fact that there was an uncontrollable circumstance should be dis regarded. It can happen to any person/business....

I am sorry, EDISKRAD EHT, yes there was a bit of hassle and there were some mistakes but it seems like AJ's is willing to work and there is no need to publicly bash like that, there is a difference between informing and bashing-definately bashing..... not cool

jmm0122

It sounds to me like you are trying to make things right but someone just isnt having any of it.

_StationWagon_

I gotta speak up here for AJ's as well. I have been to his site, have read the posts on his forum, have been a customer of his (Super Rails). AJ makes a quality product & in my years of being in the wheeling community I have NEVER seen or heard of a dissatisfied AJs customer. Never.

On his forum, there have been guys waiting for months for an order, knowing it would be months. And happy to wait. Why? Because they all know that it's worth the wait for a quality product from a top notch vendor. **** happens. AJs business has grown trmendously over the years from word-of-mouth. Google is your friend. Never heard a bad word said.

Having said all that, and still in support of AJs - I have wanted an AJs bumper for years. Never ordered it because I didn't want to wait too long from start to finish (Which is pretty stupid since I still don't have a front bumper ...). He's had some tough spells over the years, and I seem to pop up at the wrong times. My point? I did my homework and I know up front what to expect. I made my choice. Isn't that how we all shop?

And no matter what the problem with the product/transaction, if you want it fixed, you always need to give the vendor a fair chance to fix it. Always. I had a guy take over 3 months to rebuild my axles, & when I got the XJ back there were major issues. As furious as I was, I offered him the chance to fix things. Fair is fair.

EDISKRAD EHT

I work around the designing and inspection of metal structures for a living. I know when/where things could have been done to increase strength. You wouldn't have needed the same gauge of steel to box it in with.

Just look at my Detours USA rear bumper. I don't have any pics of the underside, but where it curves down at the bottom like yours does it comes back up and is completely boxed in.

If you boxed it in, you wouldn't have to use as thick of a metal on the back side and the extra weight would be negligible.

I don't have a right to be dissatisfied? You quoted me 4-5 weeks and now we are going on 24 weeks and I still can't install this bumper. I think people have a right to know what they may be in store for.

You want to use the internet as a tool for advertising but don't want to accept when someone makes a problem public? It's not a 1 way street.


Look at the date. I STILL don't have my hardware. So that means that even when AJ found out that I didn't have my hardware, he just sent it by the cheapest method possible. You would think that a vendor that went out if his way to make things right, would at least spend a few extra bucks to get the parts to the customer faster. Especially one that has waited this long and then never even got exactly what he ordered.

What would calling accomplish over an email? Besides the fact I would have to pay for that phone call and then not have any record of what was said over it?

Emails are by far advantageous when it comes to a customer getting the run around from a vendor.

Get with the times, this isn't the 1980's.




Uncontrollable circumstances? The time line was one thing, but the incomplete part was 100% controllable.


Make things right?

I still don't have my hardware, and he has offered nothing when I had already said that now I have to pay someone to put on what he forgot to put on.






I did do my homework and knew that there was a chance I would wait. I wasn't very impressed with how long I actually waited, but what set me off is the incomplete product when it finally did arrive.

All I kept thinking of while I was waiting was the posts that I've seen about guys saying that AJ's stuff is worth the wait. So I was dealing with it. But when the piece showed up how it did it was definitely not worth the wait. I'm not saying the bumper is a complete POS, it IS a nice bumper, but IMO it's not worth the stress and hassle that I've been through up to this point.

jmm0122

I do believe that he said The hardware was shipped separately via the post office.
If your really this unhappy just send it back for a full refund like the guy said. Problem solved.

OverlandZJ

Thread moved to Chat... as it's not a tech related.

OverlandZJ

Actually, i'm locking this thread... neither the OP nor AJ need others chiming in pointing fingers as to who they believe is in the wrong. This also wasnt a sale that originated on CF.

Personally i believe the missing hardware is in transit as posted by AJ, they can work out the other issue pending via PM/email or over the phone.

This is no refection upon either party, it's business between those two and should continue as such.

EDISKRAD EHT

AJ I still have not received my parts that you said had already went out prior to April 27th. I also have not received the tracking number you said you would give me over a full week ago.

I don't want this to continue any farther and just want to be able to put this bumper on that I've been waiting 6 months to do so. Every day that I look at my Jeep it puts me in a bad mood because it's another day of good spring wheelin' that I can't participate in because I have nothing to mount a winch to.

So can you PLEASE just send my parts so that we can put this transaction behind us and make it just go away.

Things still needed that I have paid for,

-Hardware to install the bumper.
-Crossmemeber Support Bracket.
-Light Tabs (so I can get them welded on locally)

OverlandZJ

AJ, if you'd like to respond publically please PM a MOD so we can unlock this for you. Or through PM/Email/Phone...whatever works for you. OP we expect an update when this matter has been settled.

Cherokee Forum has no interest in this dispute, out of fairness to both parties involved the thread is locked to others opinions.