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2/4 of the rims are bad... from quadratec :/

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Old 11-09-2011, 07:40 PM
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Default 2/4 of the rims are bad... from quadratec :/

So I ordered 4 rims from quadratec two days ago (amazingly fast shipping but im one state over) and one's center cap is way to big, and the box was opened up (the box came in a box, the box in a box was previously opened then taped back up). The other one is bent. No damage to the box's themselves. I found this out when I went to pepboys to get them mounted, now two of my tires are mounted on 31" AT2's and the other two arnt.

The box's say all the same.
Old 11-09-2011, 07:44 PM
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PM a dude name named quadratec ..he can get u a deal he deals with them directly check the vendor section.
Old 11-09-2011, 08:46 PM
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Dam that's a big failure I'm sure they will replace or even get ur money back
Old 11-10-2011, 10:44 AM
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PM me your info, I'll get those replaced for you asap!

-Joe
Old 11-10-2011, 11:22 AM
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Originally Posted by 125temple
So I ordered 4 rims from quadratec two days ago (amazingly fast shipping but im one state over) and one's center cap is way to big, and the box was opened up (the box came in a box, the box in a box was previously opened then taped back up). The other one is bent. No damage to the box's themselves. I found this out when I went to pepboys to get them mounted, now two of my tires are mounted on 31" AT2's and the other two arnt.

The box's say all the same.
Did you even contact Q'tec before you came here to complain?
Old 11-10-2011, 02:19 PM
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I didn't do that to complain. I'm not a whiner. It was just a mistake. It was to late to call quadratec last night.

I called and the customer service was AMAZING I have never had that great of customer service before, they were very polite and understanding. They are shipping out two new wheels, and then they are going to pick up the old ones.

I apologize If anyone thought that I posted this to complain, quadratec is an amazing website, and If you are remotely into jeeps you will very much enjoy it. Shipping is very fast, I got my wheels in two days of ordering it.
Old 11-11-2011, 02:26 PM
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Awesome! Glad to hear a happy "ending". I get my stuff in a day too if I order before 2pm.
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