Power window wire/regulator issue
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CF Veteran


Joined: Nov 2017
Posts: 2,478
Likes: 275
From: Southern Texas (former AZ & Aus)
Year: 1999
Model: Cherokee(XJ)
Engine: I6 4.0L
99 XJ, 4DR, 4.0, AW4
Recently started having an issue with the driver's side window. One day when I fired up the jeep it just went down on its own and would not respond to come back up via the switch.
What I've done so far:
1. Pulled the door card/panel off.
2. Disconnected/inspected the wiring. Nothing looked burnt visually.
3. The regulator/motor assembly was super hot to the touch
4. It appears (not 100% confirmed)... that only the two wires (for the window control) that go into the plug that connects to the door switch panel are the ones getting hot. And in a hurry when connected.
5. I've been able to fiddle with connecting it long enough to get the window back into the "up/closed" position.
The motor seems to work just fine. So I'm not sure at this point which part needs to be replaced. Is it motor/regulator or is it the door switch/mirror panel that has a short in it.
I don't want to go parts cannon on it. I've disconnected and removed the switch entirely for right now.
Anyone have this issue on theirs?
Recently started having an issue with the driver's side window. One day when I fired up the jeep it just went down on its own and would not respond to come back up via the switch.
What I've done so far:
1. Pulled the door card/panel off.
2. Disconnected/inspected the wiring. Nothing looked burnt visually.
3. The regulator/motor assembly was super hot to the touch
4. It appears (not 100% confirmed)... that only the two wires (for the window control) that go into the plug that connects to the door switch panel are the ones getting hot. And in a hurry when connected.
5. I've been able to fiddle with connecting it long enough to get the window back into the "up/closed" position.
The motor seems to work just fine. So I'm not sure at this point which part needs to be replaced. Is it motor/regulator or is it the door switch/mirror panel that has a short in it.
I don't want to go parts cannon on it. I've disconnected and removed the switch entirely for right now.
Anyone have this issue on theirs?
Last edited by RocketMouse; Dec 16, 2021 at 10:39 AM.
Thread Starter
CF Veteran


Joined: Nov 2017
Posts: 2,478
Likes: 275
From: Southern Texas (former AZ & Aus)
Year: 1999
Model: Cherokee(XJ)
Engine: I6 4.0L
It got super hot to the touch...and then through the two wires that go into the window switch panel were heating up too.
I was really hoping it would be the switch panel... working inside that door and getting it installed correctly I think will be a monkey scratcher of a deal. I can barely fit my hands inside to touch the motor, let alone replace a part inside there.
Fun times...
I was really hoping it would be the switch panel... working inside that door and getting it installed correctly I think will be a monkey scratcher of a deal. I can barely fit my hands inside to touch the motor, let alone replace a part inside there.
Fun times...
Thread Starter
CF Veteran


Joined: Nov 2017
Posts: 2,478
Likes: 275
From: Southern Texas (former AZ & Aus)
Year: 1999
Model: Cherokee(XJ)
Engine: I6 4.0L
Also wondering if it's best to replace the whole assembly or just the motor...there's not much difference in price...and then what manufacture is quality for this?.... I don't want to put something that turns out to be a piece of junk and have to do it again...
Senior Member




Joined: Dec 2020
Posts: 923
Likes: 250
From: North Augusta, SC
Year: 1998
Model: Cherokee (XJ)
Engine: 4L
Hold on just a second. A motor gets hot because of current. If it went down on its own and wouldn't respond to the switch commands, it's either a problem with the switch itself or the wiring. XJs are notorious for the wiring in the door panel cracking.
Unplug the motor and turn the key on. See if you're getting voltage at the connector. Now plug in the window switch, key on, motor unplugged. Getting voltage at the motor connector? When you pull up on the switch? Does it go negative (opposite polarity) when you push down on the switch? Does that change when the door is open or closed?
If you need your window back up, you can obviously jump +12v and ground to the motor connector. Change polarity to make it go down. Leave it unplugged if you intend to drive it.
Also, the entire door harness is removable. There's a few connectors under the drivers kick panel, and all the ones on the door. You have to finagle everything through the boot, but it's doable. Once the harness is out, you can see all the breaks in the wires. I can put money on it. There's gonna be some broken wires.
Unplug the motor and turn the key on. See if you're getting voltage at the connector. Now plug in the window switch, key on, motor unplugged. Getting voltage at the motor connector? When you pull up on the switch? Does it go negative (opposite polarity) when you push down on the switch? Does that change when the door is open or closed?
If you need your window back up, you can obviously jump +12v and ground to the motor connector. Change polarity to make it go down. Leave it unplugged if you intend to drive it.
Also, the entire door harness is removable. There's a few connectors under the drivers kick panel, and all the ones on the door. You have to finagle everything through the boot, but it's doable. Once the harness is out, you can see all the breaks in the wires. I can put money on it. There's gonna be some broken wires.
Last edited by agreen; Dec 16, 2021 at 06:18 PM.
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Thread Starter
CF Veteran


Joined: Nov 2017
Posts: 2,478
Likes: 275
From: Southern Texas (former AZ & Aus)
Year: 1999
Model: Cherokee(XJ)
Engine: I6 4.0L
Hold on just a second. A motor gets hot because of current. If it went down on its own and wouldn't respond to the switch commands, it's either a problem with the switch itself or the wiring. XJs are notorious for the wiring in the door panel cracking.
Unplug the motor and turn the key on. See if you're getting voltage at the connector. Now plug in the window switch, key on, motor unplugged. Getting voltage at the motor connector? When you pull up on the switch? Does it go negative (opposite polarity) when you push down on the switch? Does that change when the door is open or closed?
If you need your window back up, you can obviously jump +12v and ground to the motor connector. Change polarity to make it go down. Leave it unplugged if you intend to drive it.
Also, the entire door harness is removable. There's a few connectors under the drivers kick panel, and all the ones on the door. You have to finagle everything through the boot, but it's doable. Once the harness is out, you can see all the breaks in the wires. I can put money on it. There's gonna be some broken wires.
Unplug the motor and turn the key on. See if you're getting voltage at the connector. Now plug in the window switch, key on, motor unplugged. Getting voltage at the motor connector? When you pull up on the switch? Does it go negative (opposite polarity) when you push down on the switch? Does that change when the door is open or closed?
If you need your window back up, you can obviously jump +12v and ground to the motor connector. Change polarity to make it go down. Leave it unplugged if you intend to drive it.
Also, the entire door harness is removable. There's a few connectors under the drivers kick panel, and all the ones on the door. You have to finagle everything through the boot, but it's doable. Once the harness is out, you can see all the breaks in the wires. I can put money on it. There's gonna be some broken wires.
Even though the motor/assembly may not be the root cause of this issue.. I may still consider replacing it while I'm in there as it's had 23 years of service already.
I repaired the one poorly done speaker wire. And a visual inspection of what I could see in that segment between door and where it goes into the "frame" of the jeep... all looked good. Nothing looked burnt/melted, etc. Now that was just a visual inspection. I didn't have access to a meter at that time to test the wires themselves.
I've already "jumped" the motor to get the window back up and just unplugged the motor to keep it there. Not sure if it's related but will state this...When the window went down on its own...it seemed to go down significantly quicker than it normally does when I'm operating it with the switch. Are they designed to fail in the open position...say for a safety reason or something?
If it's going to take me removing the harness out of the door like you said.... that presents another problem. If I have to test each of the wires in that part of the harness, right now I don't have time to do all that. Plus my wife wants me to sell the jeep to get a truck....but I refuse b/c I love my XJ...and it was around before she was...so I win b/c her name isn't on the title
Last edited by RocketMouse; Dec 17, 2021 at 08:33 AM.
Senior Member




Joined: Dec 2020
Posts: 923
Likes: 250
From: North Augusta, SC
Year: 1998
Model: Cherokee (XJ)
Engine: 4L
https://www.harborfreight.com/7-func...g_q=multimeter
If you need help with how to use it, I'd be glad to walk you through that as well
If you need help with how to use it, I'd be glad to walk you through that as well
Senior Member




Joined: Dec 2020
Posts: 923
Likes: 250
From: North Augusta, SC
Year: 1998
Model: Cherokee (XJ)
Engine: 4L
A voltage drop test will reveal a mostly broken wire.
In OP's situation, there shouldn't be power at the window motor when the switch is not being pressed. If there is, a continuity test of the switch can decide whether the switch is at fault, or if it's the wiring. If it's not the switch, and the wires under the boot look good, it's a good chance there are some wires crossed somewhere else.
The multimeter will tell you everything you need to know if you know how to use it.
In OP's situation, there shouldn't be power at the window motor when the switch is not being pressed. If there is, a continuity test of the switch can decide whether the switch is at fault, or if it's the wiring. If it's not the switch, and the wires under the boot look good, it's a good chance there are some wires crossed somewhere else.
The multimeter will tell you everything you need to know if you know how to use it.
Thread Starter
CF Veteran


Joined: Nov 2017
Posts: 2,478
Likes: 275
From: Southern Texas (former AZ & Aus)
Year: 1999
Model: Cherokee(XJ)
Engine: I6 4.0L
A voltage drop test will reveal a mostly broken wire.
In OP's situation, there shouldn't be power at the window motor when the switch is not being pressed. If there is, a continuity test of the switch can decide whether the switch is at fault, or if it's the wiring. If it's not the switch, and the wires under the boot look good, it's a good chance there are some wires crossed somewhere else.
The multimeter will tell you everything you need to know if you know how to use it.
In OP's situation, there shouldn't be power at the window motor when the switch is not being pressed. If there is, a continuity test of the switch can decide whether the switch is at fault, or if it's the wiring. If it's not the switch, and the wires under the boot look good, it's a good chance there are some wires crossed somewhere else.
The multimeter will tell you everything you need to know if you know how to use it.
My initial thought was that the extremely poor patch job the PO did on the wiring for the speaker upgrade (leaving exposed copper even) that somehow current from there would have melted or otherwise compromised other wires in that door harness bundle. But when I looked at it... at least visually nothing appeared burnt or melted on the surrounding wires. But that doesnt mean they didn't touch something up-stream from there that they shouldn't have.
I wouldn't have expected this from the PO...as mine was a 1 owner from new until I got it 5 years ago...and that owner was a city/county gov't.... not some 16 year old trying to create a speaker on wheels. So I was surprised to say the least when I pulled the boot back and saw that pile of garbage.
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