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Question on power windows

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Old Mar 3, 2016 | 10:16 AM
  #1  
kenr57's Avatar
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Joined: Jan 2016
Posts: 15
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From: Tallahassee, FL
Year: 2018
Model: Grand Cherokee (ZJ)
Engine: 3.6 L
Default Question on power windows

My 2012 Grand Cherokee has a problem with the front passenger window. When I use the power button, the window goes to the top but immediately returns to the bottom. I can bump the window up slowly toward the top and then bump it into place in the last 1/2 inch of travel. If I bump it too hard, it will return all the way to the bottom. This is extremely aggravating to spend so much time simply to roll up the window.

Question: Has anyone else had this problem and how can I solve it? Thanks for any thoughts.

Ken
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Old Mar 3, 2016 | 12:48 PM
  #2  
thatXJguy's Avatar
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Joined: Jul 2012
Posts: 3,686
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From: Hudson, FL
Year: 1999
Model: Cherokee
Engine: 4.0L Inline 6
Default

If it's falling, then the little plastic part that holds the window up is broken. They're notorious for it.

You can fix this with a new window motor from the junk yard or the parts store.
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