JCR Offroad Question
#1
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JCR Offroad Question
Don't take this as an "I'm upset," post. I'm not, I'm just curious about how long this takes.
So I ordered a bumper on March 8th. Their site says bumpers leave the facility 10-12 business days max. Today is day 12. I've checked my order status a couple of different times online and all it says is "in process." Do I go ahead and contact them or just wait it out?
Anyone else who's ordered from JCR, what's your average wait time?
So I ordered a bumper on March 8th. Their site says bumpers leave the facility 10-12 business days max. Today is day 12. I've checked my order status a couple of different times online and all it says is "in process." Do I go ahead and contact them or just wait it out?
Anyone else who's ordered from JCR, what's your average wait time?
#3
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#6
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Join Date: Apr 2012
Location: Dayton OH
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Year: 1995
Model: Cherokee
Engine: 4.0
I will say that JCR makes good products, I have quite a few things from them, but they have been slipping the last few months. They are always very apologetic and they do make it right, but they are still slipping.
#7
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Year: 1999
Model: Cherokee
They are very good about getting back by email/PM as well if you don't want to call. And for what it's worth, it took about 3 full weeks for me to receive some upper quarter panel armor. I ordered back in February. When I got it, it was missing some hardware. Just nuts and bolts, so nothing a quick trip to home depot couldn't solve. But I agree they have been slipping recently in the past few months.
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#8
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I'm starting to agree with the last few of you guys in this thread. I called... it was 4 times before someone picked up.
When I finally talked to someone they said it would be Friday at the earliest before it would ship out. That would be 15 days from the time I ordered it. Their site says 10-12 days max on all bumper orders. So even if all goes according to plan, they'd still be late by 3 full work days. Everything I've heard about JCR has been great, and this is my first order with them, so I guess we'll see.
When I finally talked to someone they said it would be Friday at the earliest before it would ship out. That would be 15 days from the time I ordered it. Their site says 10-12 days max on all bumper orders. So even if all goes according to plan, they'd still be late by 3 full work days. Everything I've heard about JCR has been great, and this is my first order with them, so I guess we'll see.
#10
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Model: Cherokee
I would ask for a free shirt and hat because of the wait or a discount on my next order if it was me.Yeah it is tax time so im sure they are busy like the mall at christmas time.
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