tailgate issue
You don't say which button was pressed, FOB, dash or lift gate bottom edge. Try pushing bottom edge lift gate button and pulling up at same time, see if that releases it. This happened to me once, I lubed the lock mechanism with Lithium White Grease and it never happen again.
Member
Joined: Feb 2014
Posts: 127
Likes: 2
From: DuPage County, Illinois
Year: 2014
Model: Cherokee
Engine: 3.2-liter V-6
Try resetting the fuse. The link takes you to photos and step-by-step directions I used to fix mine. Should take only a few minutes.
Sorry to hear about this! Don't hesitate to PM our page with any questions or concerns that may arise during your dealership appointment, we're happy to assist if needed.
Andrea
Jeep Social Care Specialist


