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2016 Cherokee Transmission Issue

Old 05-31-2018, 02:40 PM
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Default 2016 Cherokee Transmission Issue

Something rather bizarre happened earlier that left me scratching my head. While driving down the highway, I received the dreaded check engine light plus a "service transmission" message on the dash. There was no loss of power initially. I decided to shoot over to the dealership since it was fairly close. Once I hit the exit ramp, the power loss happened for a couple of minutes, then it decided to start driving properly again (the "service transmission" message disappeared, however, the check engine remained on).



The dealership checked the code, and said it could be a number of things (likely a TCM issue). They won't know anything else until tomorrow. Vehicle only has 14,000 miles on it, so this was rather strange.



Anyone else had similar experiences?
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Old 06-01-2018, 09:43 AM
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Originally Posted by tony732 View Post
Something rather bizarre happened earlier that left me scratching my head. While driving down the highway, I received the dreaded check engine light plus a "service transmission" message on the dash. There was no loss of power initially. I decided to shoot over to the dealership since it was fairly close. Once I hit the exit ramp, the power loss happened for a couple of minutes, then it decided to start driving properly again (the "service transmission" message disappeared, however, the check engine remained on).



The dealership checked the code, and said it could be a number of things (likely a TCM issue). They won't know anything else until tomorrow. Vehicle only has 14,000 miles on it, so this was rather strange.



Anyone else had similar experiences?
Hi tony732,

We are sorry to hear that you are having this experience. If you need additional assistance while your Jeep is in service, please send us a PM with your VIN, mileage, and dealer.

Darlene
Jeep Social Care Specialist
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Old 06-01-2018, 03:28 PM
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Originally Posted by JeepCares View Post
Hi tony732,

We are sorry to hear that you are having this experience. If you need additional assistance while your Jeep is in service, please send us a PM with your VIN, mileage, and dealer.

Darlene
Jeep Social Care Specialist

Dealership called and they're in the process of consulting with FCA engineering to determine what the issue is. Initial computer/TCM checks were fine, but it's still stuck in limp mode for some reason. I'll PM if I encounter any problems with the service, but for now it sounds like the shop has a handle on it.
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Old 07-13-2018, 01:02 PM
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Default 2016 transmission problems

My 2016 Jeep Cherokee is having the exact same problems at 19,000 miles. The first time, the service folks said it just needed a software update. Less than a couple weeks later and with less than 400 miles since the previous service, it did it again. Again, they just said they had another software update for it.

Did you get your problem resolved? Please advise. Thanks!
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Old 07-13-2018, 07:16 PM
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Originally Posted by TejasStar View Post
My 2016 Jeep Cherokee is having the exact same problems at 19,000 miles. The first time, the service folks said it just needed a software update. Less than a couple weeks later and with less than 400 miles since the previous service, it did it again. Again, they just said they had another software update for it.

Did you get your problem resolved? Please advise. Thanks!
They swapped out the transmission control module and completed a software update. It's been fine ever since.
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