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Old 11-17-2012, 07:12 AM
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I received my header yesterday and was very pleased w/ the service and delivery time, up until yesterday. I open the package and see a hole in one of the welds. Unfortunately, this was after business hours. I shot them an e-mail and guess I have to wait til Monday for a response. So, would it be worth it just to take it to a muff shop and have them tac it? Will it hold up if so?
Old 11-17-2012, 08:18 AM
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no. wait for a reply. you will probably get another one...just wait.
Old 11-18-2012, 01:33 AM
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Post a picture of it, I'd like to see. They generally put out a superb product though. And since they have a lifetime warranty, wait for their reply, they'll send you a replacement
Old 11-18-2012, 01:36 AM
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uhm if they send you a new one and you get to keep the old one, I'll buy it
Old 11-18-2012, 08:16 AM
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Is it really worth worrying about? The sole reason for replacing the factory one is due to a leak. This one is barely big enough to fit a toothpic through; but' it's stilla leak.
Old 11-18-2012, 09:57 AM
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dont put it on. wait to see if theyll send you a new one or see if theyll refund you the price of the repair. and thats a pretty big leak hole imo.
Old 11-18-2012, 11:25 AM
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Originally Posted by DirtRoadXJ
dont put it on. wait to see if theyll send you a new one or see if theyll refund you the price of the repair. and thats a pretty big leak hole imo.
X2
I imagine they will replace it.
Old 11-18-2012, 11:53 AM
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Yeah they'll probably ask for a picture of it but they'll replace it
Old 11-18-2012, 07:43 PM
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Good! Friday when I received it, it was already after business hours, so I just shot them an e-mail... along w/ pics.
Old 11-18-2012, 11:23 PM
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Originally Posted by Gauge
Good! Friday when I received it, it was already after business hours, so I just shot them an e-mail... along w/ pics.
Good deal. Let us know what they say
Old 11-20-2012, 04:24 PM
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Still waiting for issue to be resolved... I emailed them friday and never got a response yesterday. So I called and spoke to someone. They said that they never got the email and asked that I resend and they would send me a new one. I sent them another one and still have not gotten a reply. I resent another email today and I'm still waiting on a reply. They had said that they would send one out yesterday, using my previously obtained information. I have yet to get any emails stating that anything was being shipped nor have they replied back to any of my emails. But, for anyone looking to get a header, they said that they just got a whole bunch in stock.
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