Warranty states "not transferable".
Game over.

 

I am not just saying it is wrong, it was confirmed it is wrong by the representative (chris).

 

Haha dude he gave you the reason why he can't give you something for free. Turbo pointed out this fact that I skipped over. It's kind of funny that you think you know more about their warranty then they do. But keep trying man maybe you'll get it out of them.

 

But how do you figure out something is wrong 3 years later? Here's what their warranty covers for coils. Copied right from their site:

Leaf & Coil Springs
5 Year Manufacturer's Warranty
Covers atypical sagging, breakage, or failure

Do you have your receipts and proof of purchase as the original buyer?

 

That's in reference to owners, I am original purchaser and the current owner. There is nothing stating I cannot move my springs from MY jeep, to MY jeep.

 

Yes I do, I have everything saved from the original purchase, to the stuff I bought over the past 3 months. EVERYTHING is saved.

 

I just don't see how they can give you something free after so long you know? Their warranty doesn't cover that. You say everything was good on your old jeep so I don't see how now is messed up. You replaced the leaf springs right? You sure those aren't wrong?

 

Look...I am the first one to jump on the **** RC bandwagon...

That said, your argument doesn't hold water.

Admit defeat, man up, and finally buy a quality product from a reputable vendor.

This is one of the very few cases I've seen where I'll actually side with RC.

Other than that they can go pound sand.

 

Nothing stating you can either.
If you're so confident, stop bothering peeps on the interwebz and just take them to court. Not RCs fault your new ride has worn out suspension and shakes like a cat ****ting razor blades.

 

I am not saying there is anything wrong with the spring, its doing its job. It is the wrong height. I went over the number of coils on the spring with Chris, and he told me that is not the 3 inch spring. I daily this jeep and many people have pointed out that the nose is higher than the rear, it wasn't even my own discovery, I thought THIS was normal, the guys who did the lift said it was normal because cherokees come with a lower front end. It was day to day reminders that something is wrong that made me look into it.

It was said that they sent me the wrong part, so what if it took 3 years for me to investigate and find it was the wrong part. I've spent close to $1000 with this company, all my parts have been RC, I've recommended them to everyone who asks and it just sucks that this is happening over a set of coils. Im not looking to profit, just get what I paid for.

 

Because I have the wrong coils?

 

Your coils are perfectly fine which is what the warranty covers. Sorry they didn't work for you on the 2nd vehicle, and if there WAS a problem with the coils themselves I'm pretty sure your warranty would be honored.


I'm not trying to argue the point, just playing devils advocate and presenting their point of view for you to consider.


On another note, cut a coil off those springs and put them back on. Good to go

 

I don't know man. I'd I was in their position I wouldn't send you new ones either. It all just sounds fishy. It seems like everyone else agrees as well. You are the only one pushing for it.

 

Let's look at it this way. If you brought me a jeep to put a lift on and you leave a happy customer with said jeep, then 3 years later come back with a different Jeep stating the coils are wrong and asking for free new parts, I'd show you where the door is. See how that looks? Skettcccchhhhyyyyy. And I do everything to avoid rough country's garbage. But they're not wrong here.

 

Guy calls up company. Says he received the wrong product three years ago. Never noticed until now. Has been happily using product for three years. Now demands free product be sent to him.

Yeah, we'd hang up on you, too.

You haven't even said why you think they're "wrong".