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Dumbest jeep experience ever!!!!

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Old Jan 28, 2011 | 03:32 PM
  #1  
fishunterx's Avatar
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From: St. Helens, Or
Year: 1986
Model: Cherokee
Engine: 2.5L
Default Dumbest jeep experience ever!!!!

OK, so called Jeep customer service to get a build sheet since I know you can call GM to get them rather than just email.

I gave her the last 8 of VIN, she couldn't pull it up. Asked for year: 1986 and make: Cherokee, then asked......

IS THAT A GRAND CHEROKEE!!!!!!!

Correct me if I'm wrong, but didn't they start making GRAND Cherokee's in 1993?
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Old Jan 28, 2011 | 03:35 PM
  #2  
Acesnines's Avatar
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From: Burlington, VT
Year: 2001
Model: Cherokee
Engine: 4.0L
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She might not have been working there in 1993; either that, or, having worked in a call center, she might not have been 100% up on EVERYTHING.
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Old Jan 28, 2011 | 04:38 PM
  #3  
MonacaYankee's Avatar
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From: NC
Year: 99 94
Model: Cherokee (XJ)
Engine: I6
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The hated question. Is it a grand cherokee??? Did I say grand? NO!!!!!
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Old Jan 28, 2011 | 05:29 PM
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DKDunn04's Avatar
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Its like being at Autozone all over again.
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Old Jan 28, 2011 | 05:49 PM
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DUDE454's Avatar
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From: Raleigh, N.C.
Year: 1986
Engine: 2.8 V6
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I learned if you say Cherokee Sport (for me) it tends to work more, i cant stand that dreded question and you can see it comming
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Old Jan 28, 2011 | 06:36 PM
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Rock Toy's Avatar
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From: Cove, OR
Year: 1993
Model: Cherokee
Engine: 4.0
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OK, I'm an old guy and I thought that maybe it was just me getting pissy in my later years, but that question always annoys the hell out of me. If I wanted a part for a Grand Cherokee I would have said so. What is really annoying, is once I was asked if I was sure it wasn't a Grand Cherokee.
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Old Jan 30, 2011 | 06:57 AM
  #7  
91 limited owner's Avatar
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From: Oshkosh, WI.
Year: 1991
Model: Cherokee
Engine: 4.0
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Originally Posted by fishunterx
OK, so called Jeep customer service to get a build sheet since I know you can call GM to get them rather than just email.

I gave her the last 8 of VIN, she couldn't pull it up. Asked for year: 1986 and make: Cherokee, then asked......

IS THAT A GRAND CHEROKEE!!!!!!!

Correct me if I'm wrong, but didn't they start making GRAND Cherokee's in 1993?
So did you get your build sheet? I got mine, but I e-mailed them. I believe they only hang on to them for twenty years.
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