I tried to get some answers from another forum and got no where so figured I'd try here.

Just bought a 2013 Jeep Grand Cherokee Overland. Around 750 miles, it developed this buzzing noise from the dash of the passenger side. It also started to drip water into the passenger foot well. I have all weather mats and there are small puddles here and there. The buzzing noise is there with AC on, off, air system on and off. I don't even think its the air system anymore. The noise got louder when I make a hard left turn and while braking hard.

I took it into get it serviced and of course when they tried to diagnose the issue, it stopped making the buzzing noises and the water stopped dripping.

Once the puddles on my all weather mats dried up, there was this rusty colored residue.

Doing some searching I found an issue with the AC condensation drain being blocked and leaking into the passenger foot well. This problem seemed to be only on older models of the grand cherokee. Also, this is a brand new car, how on earth could a drain be clogged this early on?

As of right now, the problem comes and goes. It's not a constant issue. I've tried to replicate it with the AC on full blast and it doesn't happen either...

anyone have any ideas of what might be causing this? I may need to wait till its more humid for the condensation to form again. Its pretty dry and cold here in MD right now. Unless the service department can see/hear where the water is leaking from, they can't fix anything.

 

does it have a warrenty? if so go to the dealer.

 

Take it to the dealer, this is a warranty issue.

 

No offense, if something that new has an issue already that's a bad thing but yea take it right back to the dealer and say WTF I want a new one. Well have them fix it for free at least lol

 

You bit the bullet and bought a brand new car. Take it back to the dealer, tell them to keep it until it's fixed, and you want a loaner until it is. Don't mess around with them. Fix it or give me a replacement.

 

Problem finally resolved!!! Brought it in during a rainy humid day so they can hear the noise and see the water.

It was the climate control condenser drain pipe. The factory didnt secure it during production and just left it hanging right underneath the center console. Its suppose to be routed down to a hole that exits the car under the shifter. While driving around, the water got shifted around till it leaked out of the passenger footwell. The water also dripped onto the ac blower fan which is what caused the buzzing noise.

They tied the hose down to the correct place and replaced the ac blower fan. All is well for the time being.

The tech showed me a pick of the hose with the center console removed. When he turned the ac on, water would come shooting out of the hose...

So basically someone at the jeep factory didnt have their morning coffee and forgot to route the hose...bad quality assurance...

 

Glad to hear your issues have been resolved. Welcome to CF.