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Need input ASAP about sears auto install issues

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Old Aug 29, 2009 | 04:43 PM
  #16  
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From: Houston Tx.
Year: 1995
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Default If you wan't something done you have to do it yourself

[rant] Over my life I learned that people in general are completely worthless when it comes to them doing a mechanical related service for you.

Oh, not your friends, that's different, [At least I hope you don't have those kinds of friends].

I'm talking about every two-bit quick oil change joint, every "auto repair" shop, and basically every chain that "services" your car [and by "services", I mean "bends you over the hood of your car and dry pumps you till you bleed"].

I don't know if I've EVER taken a vehicle to a large chain and not had something go wrong, they over tighten some thing, they forgot to tighten something, or just forgot to put it back on at all, or screwed something up some how some way. I've listened to a few horror stories from my buddies experiences as well.

I've learned if you want something done, done on time, and done right, the only person you can count on is yourself, this philosophy is forcing me to become a mechanic because I'll be damned if I'll ever take my vehicle to a "mechanic" again. No one will care as much about your vehicle than you.

And I'm sick of sitting in the big chains waiting room for half a day thumbing thru the "latest", [2004], issue of Road & Track and watching CNN on the 19 in. TV with a coat hanger for an antenna.

I only go if I absolutely can't do the work myself, such as getting a wheel alighnment or new tires for instance, I don't have a $10,000 computer spin balancer in my garage, [go figure ].

I'm not talking about real mechanics mind you, like the ASE certified ones at a dealership, I'm talking about the $8/hour "mechanics" at the large , get em in, get em out chains like Goodyear, Firestone, Jiffylube, Brake check, ect., I can't afford a real mechanic.

To make a long story longer, if something needs to be done to your vehicle, do it yourself, go buy the needed tools and a manual and DIY, you can't trust anyone, the days of people caring about customer service are long gone, just gimme all your money and make way for the next sucker, we have sales quotas and the bottom line to worry about.
[/end rant]

PS, lol at Sears working on a car, they're a department store, your dad might as well have slipped the parking lot security guard at Wal-Mart 10 bucks to install the shocks on his lunch break, prolly would have done just as good a job.
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Old Sep 1, 2009 | 02:39 PM
  #17  
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It's not my jeep, it's my dad's and you really don't need a manual to work on a cheep, maybe a chilton's for torque specs. I'm a big fan of doing it myself so I know it got done right, like the mechanic that makes $10 an hour really gives a crap about your car or fixing it right. For $10 he's probably not ASE certified. Small story short, sears just called my dad and told him to bring in the jeep after sending a complaint to the BBB, and the shock's have a 5year warranty. And no I am not a POS that complains about everything just to get new parts, I am pissed because the ****ty mechanic that put shocks in my dads car doesen't know how to put a nut on a bolt.
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Old Sep 1, 2009 | 02:43 PM
  #18  
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Originally Posted by mike37
the shock not being bolted has nothing to do with the axle hitting the stop
thats just the bad suspension on the jeep
the only thing they are responsible for is the damage to the shock
if the did not bolt it up
So you think that with no shock attached to the passangers rear of the jeep that the rear axel isint going to make contact with the rubber stopper when you hit a huge bump? I find that hard to believe?
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Old Sep 1, 2009 | 02:50 PM
  #19  
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Originally Posted by REWSTER
from thies pics it looks like they proably had it bolted up cause there is studs coming out which means the bolts from the factory proably broke when they changed out the shock so they either pulled a new bolt through there or put in a stud, and the nuts proably backed off after 2 yrs i wouldnt even bother taking it in, whats even the life on a cheep *** sears shock any way you should save your self some time, money,and just grab 2 nuts and bolt it back up there the hole in it isnt a problem cause thats just a cover any way, and your spring shouldnt be any worse cause the shock is just there for a comfortable ride any way

unless your the type of person that loves to ***** about stuff and try to get crap for free then go ahead and wast your's and the poor bastard at sears's time, but good luck cause your going to need it


just my $.02
I don't believe their were ever studs, it's looks to me like the holes for the bolts are stock. And it would be neglegence on the part of the mechanic for not torquing down the bolts correctly in the first place, bolts don't just loosen them selves when they are tightened correctly. If they did what would be the point of a bolt? Secondly I can't even imagine how they could work themselves all the way off the end of the bolt anyways, and both of them? The shock would have fallen out of place far before any nuts would have ever worked themselves off the bolt, and you think both of them worked their way off, that's crazy talk rewster!
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Old Sep 1, 2009 | 02:52 PM
  #20  
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Originally Posted by bertrenolds
So you think that with no shock attached to the passangers rear of the jeep that the rear axel isint going to make contact with the rubber stopper when you hit a huge bump? I find that hard to believe?
the shock controls bounce it dos not stop you suspension from bottoming out

that shock is still good it just has a hole in the upper shield bolt it back in and run it
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Old Sep 1, 2009 | 02:55 PM
  #21  
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Originally Posted by fallenknight308
SEARS.........seriously?!
I would never be caught with my rig anywhere near their service bays!
You just learned a valuable lesson. bolt up the shock, buy a manual, and learn about your jeep, you'll never need to go to a shop again for little things like this.
I couldn't agree with you more, I would have gladly done my dads shocks had I known this was gonna happen. For what sears charges for their shocks I could get a shock thats 2x better for half the price at autozone. The shock is dundee, sears is going to replace it.

Last edited by bertrenolds; Sep 1, 2009 at 03:24 PM.
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Old Sep 1, 2009 | 03:00 PM
  #22  
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Originally Posted by bigbadcherokee
your dad didnt notice that for two years? thats kind of odd imo! i can tell if the smallest little thing is wrong with my jeep especially if it was a shock bouncing around banging on everything. not to be a dick or anything but i wouldnt get your hopes up man.
Sometimes I think he's deaf I think he brought it in once saying it wasn't riding right and they still didn't see the shock. If it were my truck this would have never happened, I would have done it myself and done it right with a chilton's and a torque wrench by my side.

Last edited by bertrenolds; Sep 1, 2009 at 03:08 PM.
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Old Sep 1, 2009 | 03:33 PM
  #23  
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Originally Posted by mike37
the shock controls bounce it dos not stop you suspension from bottoming out

that shock is still good it just has a hole in the upper shield bolt it back in and run it
The shock might be reuseable, have to test it to make sure. What I was talking about was how having no shock in there would make the force from the axel much more then normal causing it to slam against the rubber stopper instead of just making contact with it, thus causing the rubber stoper to break off.

It's sears fault they didn't put the shock in, it's sears fault the rubber stopper broke off because of it, and depending how it rides after the shock is replaced it would be sears fault the leaf spring took a beating causing extra wear and making the car sit and ride at an angle to the passengers side rear of the jeep.

Last edited by bertrenolds; Sep 1, 2009 at 03:36 PM.
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Old Sep 1, 2009 | 06:36 PM
  #24  
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Originally Posted by bertrenolds
The shock might be reuseable, have to test it to make sure. What I was talking about was how having no shock in there would make the force from the axel much more then normal causing it to slam against the rubber stopper instead of just making contact with it, thus causing the rubber stoper to break off.

It's sears fault they didn't put the shock in, it's sears fault the rubber stopper broke off because of it, and depending how it rides after the shock is replaced it would be sears fault the leaf spring took a beating causing extra wear and making the car sit and ride at an angle to the passengers side rear of the jeep.
the shock is not related to the Cherokee having bad springs
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Old Sep 1, 2009 | 07:31 PM
  #25  
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yeah the bad leafs are just a natural occurance lol
(finally got me some new ones along with three inches of lift)
but it is a pain to get those bolts off the shackles and leafs
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