Bumper Debacle
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Location: Spring Hill, Kansas
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Year: 1999
Model: Cherokee
Engine: 4.0L
Bumper Debacle
So I bought a bumper about a week ago off of Quadratec, solid site that I like to purchase from now and again. HOWEVER, the picture they have listed for the bumper I purchased includes a prerunner set-up and a winch plate. So you'd assume that the product would come with that? NOPE.
I got the bumper today and it was strictly the bumper. No pre-runner, no winch plate, not even D-tabs(I wasn't expecting those but I was hoping since it didn't include the others)
Upon further inspection of the page before I call and complain: http://www.quadratec.com/products/72065_700.htm the site DOES say that pre-runner is not included but still, picture should exclude it... it doesn't specifically state that other items are not included but now that I look it over I suppose it IMPLIES as such. I'm still heated over it.
Prerunner is $200 and the winch plate is also $200, that's an extra $400 just for the product that I wanted, I can find that cheaper elsewhere. (Plus d-tabs)
Hopefully Quadratec has some good news for me
I got the bumper today and it was strictly the bumper. No pre-runner, no winch plate, not even D-tabs(I wasn't expecting those but I was hoping since it didn't include the others)
Upon further inspection of the page before I call and complain: http://www.quadratec.com/products/72065_700.htm the site DOES say that pre-runner is not included but still, picture should exclude it... it doesn't specifically state that other items are not included but now that I look it over I suppose it IMPLIES as such. I'm still heated over it.
Prerunner is $200 and the winch plate is also $200, that's an extra $400 just for the product that I wanted, I can find that cheaper elsewhere. (Plus d-tabs)
Hopefully Quadratec has some good news for me
EDIT: Quadratec customer service was awful. I unfortunately overlooked the "product summary" which happens to be in another tab. Case still remains, awful product page that misguides the customer. I will be returning product.
Last edited by KingsColor; 12-10-2013 at 01:16 PM.
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