Make a long story short, my buddy was stuck but not bad. He has a brand new 9500i i recommend to him. Good time to try it out, starts winching and the motor/ case basically cracks in half and blows apart!!! I figure it must be a bad egg... Go to my xj with a fresh 9500i also with maybe two pulls on it.. Click,click. Wtf! All my wiring is clean ,tight. Secured. The previous pull on this winch it was spooling very slow and making nasty noise.

I cant believe this, two winches , brand new nevertheless. Im not sure i even want a replacement! Seems these will leave you stranded! Going to call this morning and see what they have to say.

 

Pic of his winch

 

Mine with 60ft of cable on the roof bc it wouldnt spool in.

 

Wow does not sound like coincidence to me.

 

They are sending a new one. Great company to work with i just hope this ones good to go. Worth another shot before changing brands

 

If this one fails, get a refund instead of a replacement.

 

^X2
A winch that doesn't work can get you killed or seriously injured in the wrong situation.
If it doesn't work it is just a 80-90 lb. paper weight.

 

Yea if I was you and the second one messes up, I'd jump to a xrc 8 smitybilt 8000lb it's a cheaper winch and very comman a lot of people have them and I've haven't herd anything bad about them..

 

I apologize for the issues with both winches. Please PM me your contact information.

-Kahdir

 

Looks like they'll make good. Stinks you have an issue with a product with their name on it. I buy just about everything from them & they really take good care of me...... **Only Issue i have with them as a company, is their return policy is like 3 months. Anyone ever order a ton of parts from them, by the time you get everything you order it's like 6 months later & returning parts is a B!T$H. Again not really them, but the companies they deal with.

Good luck, let us know how it turns out!

 

Bumping this old thread to see how the new winch is doing? I'm looking at buying this winch.

 

I have one of the Q11,000 winches. I use it to pull logs up onto a trailer so that I can haul them to the mill. I do this 3-4 times a week and it gets worked pretty hard. I did have a problem right after I first got it - the spring in the drum brake broke. It would spool in but not out. I called them up and I had a replacement drum assembly two days later.
I haven't had a problem since. So far, it's as good as any other winch that I've used. It does what it is supposed to do.

 

Thanks for the reply. Been studying winches for a few weeks, and I think this is basically a mile marker. I just can't find many "real world" reviews on either yet.

 

I'm running the XRC 8 Smitybilt 8000lb winch along with some of my friends. Never had an issue with them. They are a bit louder than say a Warn winch, but pleased with it. Sorry can't help you concerning the Quadratec winch.

Curious about the outcome also.

 

Yeah, I don't know for sure and I haven't asked them, but I have a Mile Marker SEC8 and the Q-series looks a whole lot like them, even on the inside.