00XJsport

due to me snapping a bolt i needed to take out in order to install the hitch, i had to get it installed at a shop...

they didnt drill the bolt out and re-tapped it...they simply didnt use it...

they only used 3 bolts on each side, when the hitch required 4...so
he only used 6 bolts instead of 8...

is it still safe to use as recovery? and to tow?

the guy told me it would be fine...but i still want to make sure...

thanks

winston427

If you are paying them to do a job, then you should make the decision if it is adequate. I would tell them to do the job to completion or you will find someone to complete the job and bring them the bill if they refuse. This your vehicle and safety that is in question.

jeep98b

I only have three on one side and tow all the time. I use the hitch as my rear recovery point also. 2" receiver shackle.

jinx

x2. "should be fine" is not good enough when I pay someone to do a job! it goes back until they get it right!

00XJsport

yeah but he only charged me an hr labor...(65 bucks)

and thats why he charged me that instead of $100

and if i take it back he will more than likely charge for the extra labor

xer0

just get a easy out and drill bit, drill out the bolt then use the easy out and dotn haev to tap.

REWSTER

if they try to charge you again tell them they should have did it right the first time and give the bill back to them

rember the old saying "the squeky wheel gets the greese" just do a little nagin and they will finish it

smtippin

What do they care if it breaks when towing or in recovery? Based on the "don't do it right even when I'm called out on it" attitude they've demonstrated, they'll likely say that the tow hitch isn't designed to be used as a recovery tool so they are not responsible for any damage (should it occur).

Don't hear me wrong, I'm not saying it WILL fail, but they have the same attitude I had when I was remodeling my house before selling..."looks great since I'm leaving...looks great from my new house."

The bottom line is they tried to get away with doing less than they expected. Surely they didn't plan that you'd check their work. I would take it back and make a fuss. You can honestly say they did not install the hitch according to manufacturer's directions and as a result it is faulty. They should either fix it or return every last dime you paid them.

s

xer0

did they tell you they didn't replace the snapped bolt

edit: or did u find out when u got home

winston427

Did you tell them you broke it?

fishtaconc

ringing bolts and such is just part of mechanicin' its gonna happen. The shop owner need to understand this or get a new line of work.
just my $.02

00XJsport

before he started on it i had told him the story...of me snapping the bolt...

he told me he would drill it out and re-tap it...and charge me 97.50

so when i got there to pick it up...he charged me 65 bucks for an hrs labor and told me that he didnt use that last bolt on either side...

xer0

so why dont u fix it? drill in to the bolt then use an easy out and see if you get lucky

mike37

you will have no problem towing that way

but if at all possible drill add the last bolt for recovery

Jamie22

Just fix it yourself