Rough Country Winches
CF Veteran
Joined: Jan 2011
Posts: 11,176
Likes: 1
From: Ohio
Year: 1995
Model: Cherokee
Engine: 4.0
Originally Posted by MVDCXJ
Wow thats odd because the couple times I've bought from them they have been very prompt. Bought their shackle relocation kit yesterday and it should be here tomorrow. . . pretty good.
Senior Member
Joined: Feb 2009
Posts: 630
Likes: 1
Model: Cherokee
I was on vacation and was hoping to return home and find them awaiting me. Hardly the case, either way just called and cancelled and they said "Well it's already shipped out...." after I was told 5 hrs ago that the joints were not in the warehouse and wouldn't be in 'til next week, I told them I wouldnt sign for them when delivered and they could have the kit back.......If it ever showed up.They've changed alot since I last used them.
Last edited by Black00XJ; Jul 7, 2011 at 08:01 PM. Reason: .
CF Veteran
Joined: Feb 2010
Posts: 3,869
Likes: 2
From: Allentown, Pa
Year: 1994
Model: Cherokee
Engine: 4.0L HO
I was on vacation and was hoping to return home and find them awaiting me. Hardly the case, either way just called and cancelled and they said "Well it's already shipped out...." after I was told 5 hrs ago that the joints were not in the warehouse and wouldn't be in 'til next week, I told them I wouldnt sign for them when delivered and they could have the kit back.......If it ever showed up.They've changed alot since I last used them.
CF Veteran
Joined: Nov 2010
Posts: 2,139
Likes: 1
From: chillicothe, OH
Year: 1991
Model: Cherokee
Engine: 4.0
Originally Posted by Kopecki
I bet grimmus could get this straightened out for you pretty painlessly. Don't lose your faith
CF Veteran
Joined: Dec 2009
Posts: 1,396
Likes: 2
Model: Cherokee
^X2
Let's hear some more reviews; someone has had to have gotten stuck by now. The RC video is a joke, anyone taken any video's of a pull. I'm interested to see how fast and loud they are.
REVIEWS GUYS!!!! Let's hear them!!!
Let's hear some more reviews; someone has had to have gotten stuck by now. The RC video is a joke, anyone taken any video's of a pull. I'm interested to see how fast and loud they are.
REVIEWS GUYS!!!! Let's hear them!!!
Senior Member
Joined: Jan 2010
Posts: 536
Likes: 0
From: Lyons, Oregon
Year: 1991
Model: Cherokee
Engine: 4.0 HO
SWEET JEEP!!! LOVE IT!!!! Great job!! Coach
Finally got my 9500 with synthetic line on Friday. Ordered it in April, but they were waiting on a new shipment to come in, so I had to wait awhile for it. I was very happy to see the box in shelf display condition, and not beat to crap. Got it installed Monday night. Haven't had a chance to really use it yet, but unspooled the the line and ran it back in with some tension on the line just to make sure it worked. A little loud, but not horribly so. All in all, I'm happy, just wish I had been able to have it for the trip I went on a couple weeks back.
CF Veteran
Joined: Aug 2011
Posts: 3,648
Likes: 4
Model: Cherokee
I don't know what RC's problems are but their customer service skills are lacking. I ordered $700 in suspension 2 weeks ago and waited and waited. Finally I called, somehow I the credit card number got messed up. No phone call from them to get the right number, they were just gonna lose the sale bc no bothered to call and get the info right. So.....after reordering the suspension and being told they would be here today....waiting, waiting , waiting. So I just called again and was told they don't have the parts and won't have them for another week at the least. And to boot my Jeeps sitting in my shop taking up room where I could have something else there making money. Big Dissappointment Rough Country, Real big .
CF Veteran
Joined: Sep 2010
Posts: 1,761
Likes: 3
From: Cleveland, OH
Year: 91 Limited
Model: Cherokee
Finally got my 9500 with synthetic line on Friday. Ordered it in April, but they were waiting on a new shipment to come in, so I had to wait awhile for it. I was very happy to see the box in shelf display condition, and not beat to crap. Got it installed Monday night. Haven't had a chance to really use it yet, but unspooled the the line and ran it back in with some tension on the line just to make sure it worked. A little loud, but not horribly so. All in all, I'm happy, just wish I had been able to have it for the trip I went on a couple weeks back.
CF Veteran
Joined: Aug 2011
Posts: 3,648
Likes: 4
Model: Cherokee
I want one that I don't have to worry about getting muddy or wet or completely under water.