Running Sequence Number: 263652
Campaign Number: 24V436000
Make: JEEP
Model: GRAND CHEROKEE
Year: 2021
MFR Campaingn Number: 66B, 79B
Component Name: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer: Chrysler (FCA US, LLC)
Begin Date of Manufacturing: N/A
End Date of Manufacturing: N/A
Vehicle, Equipment or Tire Report: V
Potential Number of Units Affected: 1033433
Date Owner Notified: Jul 9, 2024
INFLUENCED_BY: MFR
Manufacturers of Recalled Vehicles: Chrysler (FCA US, LLC)
Report Received Date: Jun 13, 2024
Record Creation Date: Jun 13, 2024
Regulation Part Number: N/A
Federal Motor Safety Standard Number: 111
Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Component ID: 000127108005583232000001568
Manufacturer-Supplied Component Name: Software
Manufacturer-Supplied Component Description: Radio Software
Manufacturer-Supplied Component Part Number: See "FCA US LLC Recall Part Numbers-66B-Multiple Programs Rear Camera Visibility 061324.pdf"
Do Not Drive: No
Park Outside: No