killvegas

Hi all, Im new here. Looked around in tech could not find the same problem I am having. I have a 2000 grand cherokee laredo and the problem I am having is the rear hatch is stuck closed. It will unlatch on the right side but will not unlatch from the left side. I removed the plastic cover in the rear and tried to open the latch at the assembly it self and is not unlocking. Hoping some one has an idea of how to get this open or point me to a thread if there is one allready on this. Thanks guys