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2015 Grand Cherokee Lock Issues

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Old 03-14-2018, 07:18 AM
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Unhappy 2015 Grand Cherokee Lock Issues

Have a 2015 Grand Cherokee Limited and the electronic locks are going crazy.
They lock and unlock themselves, won’t unlock with key fob left in Jeep.
Fobs have been replaced, sensor in door replaced and Chrysler is at a loss of what else to try.
Computer doesn’t throw any codes.
Old 03-14-2018, 08:57 AM
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Originally Posted by Robert Kennedy
Have a 2015 Grand Cherokee Limited and the electronic locks are going crazy.
They lock and unlock themselves, won’t unlock with key fob left in Jeep.
Fobs have been replaced, sensor in door replaced and Chrysler is at a loss of what else to try.
Computer doesn’t throw any codes.
Hello Robert,

It sounds like you've been working with your dealer. Were you able to create a case with our Customer Care Team to get this formally documented. Send us a direct message with your VIN as we'd be glad to discuss this in detail.

Jasmine
Jeep Social Care Specialist
Old 03-14-2018, 09:23 AM
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Default Customer Care

Already have a case file set up with customer care and they can’t figure it out either.
Old 03-14-2018, 03:26 PM
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Originally Posted by Robert Kennedy
Already have a case file set up with customer care and they can’t figure it out either.
Thanks, Robert. I can definitely take a look at the case if you send the case number within a direct message.

Jasmine
Jeep Social Care Specialist
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