Important! Please list your CF site and app bugs here
 

This is very important... An inventory of issues you are having with the CF script and or mobile app would be very useful at this particular time. So please add any problems you are having here, there is a very good possibility at this particular time that they may be addressed as they should be. So please chime in with your observations ASAP.

I will start with the very inaccurate and almost nonfunctional search feature issue that has plagued us for a long time here.

I think my initial fervor was a tad hyperbolic... my apologies. Also, do not take the tone in this personally-- I'm not wordsmithing this as if I was presenting to a client, so it's more stream-of-consciousness/off-the-cuff. It's more musing in most cases than accusatory.

Most of my thoughts are centered around the visual layout. Like right now, typing in the quick edit, there's a nice, clean and clear separation between the border of the editing table and the rest of the elements on the screen
https://cimg4.ibsrv.net/gimg/www.che...3408a0f9a5.png

Whereas in the quick reply at the bottom of a thread page there's an intitial black bar, but no spacial separation between the response area and the actual typing space--I almost miss it as I scroll by, which brings me to the next point...
https://cimg0.ibsrv.net/gimg/www.che...a70976a232.png

The continuous content scoll (as you reach the end of a thread, a RELATED thread starts to populate. I was a bit miffed by this in mobile, but it's definitely irritating on desktop view. I use Home and End to get to the top or bottom of a given page, but with the apparent elimination of pagination that seems like something I'll just need to change in my own habits.
https://cimg1.ibsrv.net/gimg/www.che...19b60b35e0.png
This also leads to confusion when this pops up-- to which thread am I replying now? If I'm casually scrolling and accidentally move too far into a new thread, in my head I'm responding to thread X but it'll post to thread Y (possibly?)
https://cimg7.ibsrv.net/gimg/www.che...14b5f8f298.png


Also, when is the header sticky and when isn't it? it seems to scroll with you to a point and then disappear.

I want the User Control Panel to appear in that top header (if you're logged in), but if testing shows it's better to exist in just in the member menu, that's fine. I nav to the User Control Panel more than anything to check posts, etc. Also with the "New Posts" nav link in the header maybe there's an excuse there?

Here's how I'd organize the header/nav (having no access to heatmaps or A/B testing data ;) :
Forums^ | Tools^ | How-Tos | Marketplace^ | New Posts | User Control Panel | Premium Membership* (User Menu) (Alerts)

*I would eliminate this once a user has subbed to being a premium member, or include it as a link in the user menu
Is there benefit in having a generic "Gallery" link where it just shows the most recent uploads?
Maybe include a link in that header/nav area (once logged in) or in the user menu to go directly to the Underground -- quicker access, fewer clicks.

The Highlight Banner (with jeeps and owners names) is now pretty obscured with the new upper header/banner area overlay.

Anyhow, those are the more immediate things I've noticed. Take them with a grain of salt from a salty UX designer ;) thanks for keeping this updated and clear of bots. Most forums we be lucky to have as much.

[url]https://www.cherokeeforum.com/f19/we...46091/[url]

The link shown posts with the first "" normally. The "" at the end is underlined along with the rest of the link, except for the "]", so if the link doesnt work...

"It was fine for the last week or so when it was revamped as the only difference i could see was the coloring and a couple icons for Twitter, etc. I didnt mind it. But today, the blue "Reply" icon that used to show up at the bottom of the last thread was gone. It was easy to spot as it was. Now its only at the top, so one has to scroll back to the top of the page. Didnt seem like it was thought thru very well. Then i noticed the little toolbar at the bottom with "Quick Replay" and "Reply", which i didnt even see right away. Then i noticed there are two "Quick Reply" at the bottom. One comes up with its own message box as usual, at the bottom of the thread, and the 2nd in the little toolbar at the bottom of the page. Do we really need two in the same place? Is the "Jump to Forum" at the bottom really needed? It doesnt seem to make navigation any faster.

Are the forums becoming a compromise between desktop users and mobile? For what its worth, when Autoguide started buying all the forums they could (i pray CF never becomes one of them), they started doing the same thing and the forums were overloaded with doubles, and even triples of the exact same link, all on the same page, and in the same place, making most of them redundant. It doesnt look streamlined at all.

When the page has been scrolled such that the "Jeep Cherokee Forum > CF Announcments & Suggestions > CF Suggestions & Questions" links appear maybe 1-2" from the top of the page, A 2nd set appears just above them in a little box, so you have two identical links for each right over top of the others. Pointless. Heres the strange thing about that. Sometimes this doesnt happen and the 2nd set of identical links doesnt show up.

Another observation was the related threads that shows up at the bottom of the thread as a thread and not a link, which, is confusing. I scrolled to the bottom using the slider at the side of the page to see how eaisly it could be overlooked and didnt even notice the thread that appeared was a different thread. This left me wondering why the thread i was reading that was dated 2018 suddenly read 2014. Needless to say, i was confused. This may have looked good on paper, but the execution is poor. But then again, im no programmer so...

I dont mind change, but sometimes things are better left as they were, or thought thru a bit more.

Another issue that bugs me is when you want to post pictures. They automatically end up in the User CP. I couldnt find a way to stop this. Is there one? Unless im missing something, it appears to be creating an album when i dont even have it set up for it. Also, when posting multiple links to pictures via copy and paste, some images dont show up. They show up as a link with the usual [img] [/img], but no picture. The rest post no problem."

It happened again. I cannot edit that. ^

But i can edit this one. Another bug, it seems. Cant edit the first post you make in a thread, but if you post a second time, you can edit the second one. The first is still a no-go. Just like the thread i started in that link i posted in the previous post. So it is repeatable.

@jessenator I saw your notes in the Underground. Please let me know which threads are jumping around on mobile.

We are aware of the issues with the related thread loading when viewing the last post in a thread and will work to make that experience better.

I am not aware of the links jumping you to an incorrect page and will need to look at that. Provide any info you have on which link and where it takes you, etc.

Thank you!

@fb97xj1 We are looking into why your post cannot be edited or quoted. I believe you are copying from Word or another source and that program's quotation marks are breaking something.

To restore the site design back to the older format go to User Options here and disabled the option under "Infinite Scroll"
https://www.cherokeeforum.com/profil...do=editoptions

Thank you for dropping in to address these issues IB Nolan! Apparently there are some serious issues with the mobile app and view also.

Something else... The HTML text of the post you are quoting a reply to is now gone. This is very unproductive because you now have nothing to reference to as you are trying to formulate a proper reply. If you can't see what they wrote it is hard to make a proper detailed reply. This is new and very detrimental for us old senile folks who have short term memory loss. lol

Even worse... I just tried to quote fb97xj1 in this one and it completely failed to carry or quote his post into this one at all? So the "quote" button did not work at all...

Thank you Jessenator for taking the time to catch this very important and probably limited window of opportunity!

Now this one did work as it should.

This is just a request... Nothing wrong with the function at all. But would it be possible to lengthen the image file upload time out? Some of us are reduced to a slower speed when our high speed allotment is out, and then we are not able to upload anymore because of the upload timeout setting. 50%-75% more would be great and cure this if it is possible?

Try using the Source button to see the actual bbcode for any post you are editing (see below). I am looking at why the quote and edit function is broken on fb97xj1 's post. We are aware of the time out issues with slower connection and are working on a fix.
https://cimg0.ibsrv.net/gimg/www.che...05d69cb974.png

It appears to be sporadic and occasional. Been testing around and now I can't replicate it. But it will probably pop up again. I will try to note the circumstances if it does. But it should pop up without having to hit a source button. These users here are not developers and keeping it simple and easy to use is very very important.

Thank you very much for considering the upload time out issue. Is that in the progress bar package? Or is there a value setting in the plugin that directly addresses this setting? Very much appreciate you taking the time to look at that. It does function flawlessly with the exception of that upload time issue.

Really, really appreciate your time and efforts to help with these issues. :)

I just ran out of high speed on my connection. Would it help if I made an upload operation for you to track? I am here to help all I can if you can use it. I am pretty good at clicking and observing... Seriously... please let me know if you need me to perform something to track if it will help. :)

Just tried to click the quote button on this comment and got locked up...

https://www.cherokeeforum.com/f88/ta...3/#post3506676

Short but very important... As a big rig shop owner who works on computerized truck systems all day long, and give consultation diagnosis by phone on these all day long to other shops, I can testify that I would not be able to be as good as I am at what I do if I did not request and get input from the driver and actually listen to it.

Just food for thought... Things can happen out on the road that cannot be replicated in the shop...

The script it's self just broke this man... After the fact. All I did was type into the form.

https://www.cherokeeforum.com/f9/new...1/#post3506801

Hopefully someone was wise enough to copy and paste old code as a back up to put back until new code issues can be resolved? Always, always do this... :)

updated my initial post

Thank you for your time to put this together! The smiley I would prefer to share here is no longer in the group. I just bowed bro... :)

Well here is another doosey that is annoying.

In my options my "Display Posts" was set to Forum Default and in this thread https://www.cherokeeforum.com/f88/wh...191718/index3/ it would not give me pagination options.

I went into my settings and changed it to 20 posts per page and the pagination still did not show and I had no choice but to see all threads.

** EDIT **

Apparently the new stupid bar at the bottom with the quick reply options is taking over the old pagination style and is horribly stupid. This bar is dumb and annoying and needs to go away.

** EDIT 2 **

Apparently a new feature is enabled called "Infinite scroll" which is causing this behaviour and again STOP making forum defaults to **** like this without asking.

** EDIT 3 **

Apparently disabling Infinite Scroll removes the bottom bar. Yay!

Its these bugs as well as the new layout and design changes which make me not want to use the site.

See... This is bad news to hear and something I was concerned about from the get go about when I brought up this issue. Participation and traffic is already very minimal and now this stuff is discouraging it even more. You are not alone in your sentiments with this. Let alone that It is very counter productive. Becoming user unfriendly is never good, there is a human nature factor here.

I reiterate once again... It appears they are accommodating the ad platform as a priority over accommodation of the users who come keep it alive and visible.

I enjoy the site even though I lurk more than post, but there is a ton of good info and knowledgeable people around. It needs to be kept in such a way that new people feel welcomed and older members feel like contributing.

Absolutely. The last thing you want is for it to become a chore and pain for those who so graciously donate their time and effort to come share their knowledge with visitors.

To many cooks in the kitchen ruin the stew. Heres an example.

Autoguide did this with everything they touched a couple years ago, one of which being a Mustang forum. Until they got a hold of it, it was so busy you couldnt keep up at times. Similar to whats going on here with CF, they "fixed" what wasnt broken, breaking it, and adding stuff that got in the way or simply didnt work. No testing whatsoever. Most of it still doesnt work! It was (and still is) a trainwreck! Some offered to help, and i posted screenshots for them as i have done here in my "Website Layout" thread. I got the usual of "well look into it" bs from thier "team", but nothing happened. People started leaving. In droves. Its now a ghost town.

I do NOT want that to happen to CF. Dont do this website like Autoguide did to the rest of them.

I personally haven't had any issues but then again, I am on the road a lit and use the app and mobile browser versions 80% of the time.

THANK YOU

I hate that stuff I had no idea it could be turned off

IB, we got issues on Staff end now. It's kicking a few of us off. Then when we log back on, it won't let us post. (All on desktop) I had to use the App to type this up.

I dont use Word. I dont use Excel, Outlook, or anything part of Microsofts Office Suite. Never have. Strange thing about not being able to edit or quote is it is only affecting my opening post, here > https://www.cherokeeforum.com/f19/we...layout-246091/ , and here > https://www.cherokeeforum.com/f19/im...s-here-246105/ ,which was cut and pasted from the other thread. Seems to be something with that particular pos as i can edit or quote anything else. So far. I have successfully disabled the "Infinite scroll", as well as "Disable related threads". Thank you for that.

It's not you... The reply form field is doing strange things after the fact. It's doing it to me too.

Maybe someone forgot to hook up a ground wire, causing the strange behavior. Just like an XJ. :laughing:

Is it still logging you all out? None of the changes we have made should cause that. Shoot me a note with details if you are able. Sorry for the problems.

Ok, I'm fine on Mobile Browser and App, it's fullsite that is giving some issues. I don't have your email, just Robb M's, so if you could send me one at topdsm@aol.com, I can send you a brief overview. Sorry, just lost ALL my contacts earlier today when my phone finally fritzed out. Thanks.

The site has become nearly unusable for me. I'm out until it's fixed. Peace.

Pretty bad when even the mods want to leave. Just saying.

When the infinite scroll is disabled the site should look and function exactly as it always has. Shoot me an email if you are having trouble logging in or have more details: nolan.browning@internetbrands.com

That function should not be a default and a choice.

Why is it this site needs to be refreshed like 5 or 6 times before it actually loads. This is really annoying.

Out of curiousity, whats the infinite scroll even for? Was it meant for mobile users? I use a desktop, so if i want to scroll, i just use the mouse.

BTW, disabling the Infinite Scroll, as well as the Related Threads option, was like eating a Snickers.

On the desktop, infinite scroll loads the next page without the need to click through each time and most users on other sites have found it helpful. You were not able to do that on desktop in the past, aside from on the mobile theme.

We give the option to disable because some users like to have pages separated and pause at the end of each page to wait for the next page to load.

Ok, I understand some of you are getting testy/agitated but please keep calm. IB is really trying to help us fix the issues. Just present the issue/bug and they will do their best to help. Thank you.

As stated Infinite Scroll should have been left an option with a post to the user base letting them know of the new feature and letting them try it out to see if they like it or not. Not the other way around and forcing users into something they don't know about or perhaps like.

It should be this way for any new features which may disrupt the user base.