CavFab Jeep XJ/MJ/ZJ/TJ CrossOver Steering!
02-13-2017, 09:14 AM
#108
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02-16-2017, 02:32 PM
#111
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02-16-2017, 02:35 PM
#112
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Model: Cherokee
I have reached out to CavFab 3 times over 6 weeks, between 12/8 and 1/19, via their website, trying to get the bolts that were missing from my steering kit when it was delivered. Then posted in this thread on 1/19 about it, which he asked me to PM him. I did and he said he would send them out ASAP. Followed up again on 2/1 and he said he forgot, its still sitting there, he will get one out. Here we are 2 weeks later and I still have not received anything. I'm burnt out and dissatisfied with the customer service that I have no desire to run CavFab products.
Last edited by CherokeeCam; 02-16-2017 at 05:21 PM.
02-16-2017, 07:39 PM
#113
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I have reached out to CavFab 3 times over 6 weeks, between 12/8 and 1/19, via their website, trying to get the bolts that were missing from my steering kit when it was delivered. Then posted in this thread on 1/19 about it, which he asked me to PM him. I did and he said he would send them out ASAP. Followed up again on 2/1 and he said he forgot, its still sitting there, he will get one out. Here we are 2 weeks later and I still have not received anything. I'm burnt out and dissatisfied with the customer service that I have no desire to run CavFab products.
Sent you a PM. We shipped a full hardware kit a few weeks back when I last spoke with you and that was the last I heard. We would be happy to overnight one to you.
Thanks,
Dave
02-17-2017, 09:41 AM
#115
CF Veteran
Ut-oh! UPS screwed up, and now it's the vendors fault! 
**** happens, and CavFab has fantastic customer service. Get the hardware, stick with the kit, and I'd be surprised if you don't change your mind about CavFab.
**** happens, and CavFab has fantastic customer service. Get the hardware, stick with the kit, and I'd be surprised if you don't change your mind about CavFab.
02-17-2017, 12:07 PM
#116
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Thread Starter
Its alright, things happen. I confirmed with Donovan that a full hardware kit was shipped around 2-3 weeks ago (my last communication with him). He confirmed a full hardware kit was shipped via USPS. Regardless of what happened in between then and now we offered to overnight another hardware kit to him today, however he has requested to refund his product which we will also do. No worries and we apologize about the original issue.
CavFab
02-20-2017, 12:52 PM
#118
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Thread Starter
It will not. However we will be designing a WJ steering setup soon. The WJ D30 is a different animal from the xj/zj/tj 30.
02-20-2017, 12:53 PM
#119
Sponsor
Thread Starter
For those who have been wanting to move to an OTA track bar setup.. We are very close to releasing our newly designed setup. Among finishing up our Alpha 3 link pre-orders we hope to release our OTA Track Bar setup in the next few weeks...it will be a very nice setup...not your typical OTA track bar.
Stay tuned
Stay tuned
02-27-2017, 12:47 PM
#120
CF Veteran
For those who have been wanting to move to an OTA track bar setup.. We are very close to releasing our newly designed setup. Among finishing up our Alpha 3 link pre-orders we hope to release our OTA Track Bar setup in the next few weeks...it will be a very nice setup...not your typical OTA track bar.
Stay tuned
Stay tuned