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2014 Jeep Cherokee 6Cyl 4WD bangs in 5th

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Old 02-15-2014, 02:02 PM
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Default 2014 Jeep Cherokee 6Cyl 4WD bangs in 5th

Hi and I have a new 2014 Cherokee and love it except if "bangs" a bit when going from 4th to 5th gear. Is this normal ?

Thanks


**************************
Update:
Last Friday, I took my new Jeep to deliver who updated transmission software with latest rev. WHAT A DIFFERENCE, I no longer can even tell when it shifts from 4th to 5th gear vs before update. I emailed dealer and suggested they perform update BEFORE they sell and deliver another Cherokee. Thanks to all who helped me understand and fix issue.

Last edited by datatwaters; 02-24-2014 at 05:38 PM. Reason: Happy Ending thanks to Cherokee forum folk
Old 02-15-2014, 04:20 PM
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Yes it is "normal" (unless it is really rough), the dog-clutches used in the ZF 9-speed aren't as "gentle" as the plate/band ("friction") clutches used in most automatics (The 4-5 shift is the first one that uses a dog-clutch, gears 1-4 uses friction clutches, the 7-8 shift also uses a dog-clutch). A software update may help a little (if your Jeep didn't ship with the latest version) but even with the latest software the ZF 9-speed isn't as smooth as most traditional automatics.


This link will tell you everything you ever wanted to know about the ZF 9-speed:

Last edited by dmill89; 02-15-2014 at 04:24 PM.
Old 02-16-2014, 07:23 AM
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Originally Posted by datatwaters
Hi and I have a new 2014 Cherokee and love it except if "bangs" a bit when going from 4th to 5th gear. Is this normal ?

Thanks
Have you had the dealership install the latest software updates?

Huge difference.
Old 02-23-2014, 08:47 PM
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Originally Posted by cruiser54

Have you had the dealership install the latest software updates?

Huge difference.
This. Part of that update is TCU programming.
Old 02-23-2014, 09:31 PM
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Originally Posted by cruiser54
Have you had the dealership install the latest software updates? Huge difference.
when was this new update and is the dealership suppose to let owners know when new ones are out?
Old 02-23-2014, 09:32 PM
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Originally Posted by Trailhawk84
when was this new update and is the dealership suppose to let owners know when new ones are out?
I think you have to call them.
Old 02-23-2014, 09:50 PM
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Originally Posted by cruiser54
I think you have to call them.
You would think a courtesy call would be nice!
Old 02-23-2014, 09:59 PM
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Originally Posted by Trailhawk84
You would think a courtesy call would be nice!
It is hit and miss. Apparently some dealers are very good about making sure vehicles are updated before sale and informing owners of additional updates and some aren't. I believe most of these updates are only TSBs so there isn't really a protocol to inform the customer unless they ask with those.
Old 02-24-2014, 05:41 PM
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Thanks to all Cherokee Forum readers for helping me understand and get shifting problem fixed by dealer via software update. I was beginning to think that the "bang" was normal. What a difference the software update made. I really enjoy my new vehicle and look forward to many fun and enjoyable miles on the road. Again, thanks for your help :-)
Old 02-24-2014, 05:51 PM
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Woohoo. Glad to hear it.

Maybe it's a good idea for KL owners to check with the dealership periodically for updates. Or, someone could start a thread on the updates and keep fellow owners UPDATED on the updates..........
Old 02-26-2014, 07:54 PM
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Originally Posted by datatwaters
Thanks to all Cherokee Forum readers for helping me understand and get shifting problem fixed by dealer via software update. I was beginning to think that the "bang" was normal. What a difference the software update made. I really enjoy my new vehicle and look forward to many fun and enjoyable miles on the road. Again, thanks for your help :-)
Youre welcome and Welcome to the forum. Glad we could help.
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